i am unable to get the background settings in microsoft teams

Anonymous
2020-04-14T15:55:58+00:00

Dear Team ,

 I am using the latest Teams app in my windows 10 laptop. During the meeting for the video I am unable to get the background setting to select a background for my video. Request your help .

Thanks

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2021-01-18T22:21:47+00:00

    Have you tried updating Teams?

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  2. Anonymous
    2021-01-19T09:37:44+00:00

    Have you tried updating Teams?

    yes I tried , but it doesn't work.

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  3. Anonymous
    2021-01-19T15:55:45+00:00

    Does that include the teams app for macbook?

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  4. Anonymous
    2021-01-19T21:07:10+00:00

    I have got the same problem so would be interested in any advice.  I have disconnected my accounts and uninstalled teams then set them all up again as a way to try to fix it but nothing has worked so far.

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  5. Anonymous
    2021-01-19T23:51:18+00:00

    Ok following on from some of the comments on my PC if I join a meeting I found that if I haven`t run my version on my PC first the gallery is blank but if I run it first I can change the backgrounds ok. Now an update on my laptop I went to run the local version first and it said I had to update it. After updating the version on my laptop the option button is completely missing that Microsoft for you

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