i am unable to get the background settings in microsoft teams

Anonymous
2020-04-14T15:55:58+00:00

Dear Team ,

 I am using the latest Teams app in my windows 10 laptop. During the meeting for the video I am unable to get the background setting to select a background for my video. Request your help .

Thanks

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2021-01-19T21:07:10+00:00

    I have got the same problem so would be interested in any advice.  I have disconnected my accounts and uninstalled teams then set them all up again as a way to try to fix it but nothing has worked so far.

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  2. Anonymous
    2021-01-19T15:55:45+00:00

    Does that include the teams app for macbook?

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  3. Anonymous
    2021-01-19T09:37:44+00:00

    Have you tried updating Teams?

    yes I tried , but it doesn't work.

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  4. Anonymous
    2021-01-18T22:21:47+00:00

    Have you tried updating Teams?

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  5. Anonymous
    2021-01-18T22:00:14+00:00

    Hello MichalMarhevka this is a very annoying problem. Before I join a meeting that someone else is running I start MSTeams on my PC and check that I can customise the background, two weeks ago I did this and it worked fine but Friday when I went to join a meeting I forgot to run my version first and when I joined the meeting the option was missing. after the meeting I ran my version on my PC and I was able to change the background. Well all I can suggest is run your version on your PC and see what happens ---- let me know

    Hello,

    since the last Microsoft update last week, I can't run the version on my PC.

    Anyway before this update, I couldn't see the background settings when I ran Teams on my PC...

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