i am unable to get the background settings in microsoft teams

Anonymous
2020-04-14T15:55:58+00:00

Dear Team ,

 I am using the latest Teams app in my windows 10 laptop. During the meeting for the video I am unable to get the background setting to select a background for my video. Request your help .

Thanks

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

174 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2020-06-30T11:00:09+00:00

    Microsoft Surface Pro 7: cannot apply backgrounds. They are visible/selectable though. Other issues like disconnecting WIFI...

    HP Spectre: everything works fine.

    Conclusion for me:

    "Microsoft software does not work properly on Microsoft hardware" -> "Will not buy Microsoft hardware again"

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-06-18T09:39:38+00:00

    hi

    I cant get the background effects on my video kindly show me how

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-06-16T10:11:38+00:00

    I have also a problem to set background setting on teams. How to do if option is not avialable like set background settinh wjat to do pls help

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-06-11T16:15:55+00:00

    I do have HP laptop (ENVY) I7 with 2 video cards which one is a Geforce GTX.

    I also forced MS Teams to use the Geforce GTX but also no result.

    But the main thing is, that it worked fine and suddenly it stopped working with the same laptop.

    and it can't be fixed.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-06-10T20:59:28+00:00

    This is what worked for me:

    1. Exit Teams and Outlook
    2. Create a subfolder Background/Uploads in %appdata%\Microsoft\Teams folder
    3. Start Teams

    Background effects should started appearing in your desktop app

    Note that the background effects may not work for the web app version of MS teams.

    I have tried this suggestion and it has NOT resolved anything for me - GRRR!

    Come on Microsoft, where is your support, please?

    Was this answer helpful?

    0 comments