This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Dear Team ,
I am using the latest Teams app in my windows 10 laptop. During the meeting for the video I am unable to get the background setting to select a background for my video. Request your help .
Thanks
Additional meeting and call-related features and issues within Microsoft Teams for business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
As much as I wanted to have Teams in my toolkit of communications tools, I'm going to stick with Zoom as my company's main videoconferencing app which, in my experience since 2017, is far more evolved, feature-laden and stable.
The same thing happened to me. And it is outrageous that instead of making it better with the so called updates they made it worst. This is very sad and bad, I understand how you feel.
I used to be able to use the background effects. Since some precious updates it is no letting me use the background effects of the blur effect. This is important to me because I am a teacher. Thanks.
Yeah strange that I have the same Dell with Office 365 now when Teams first came out you could change the back ground on the Dell as well as my Desktop then there was an update and it disappeared off the laptop and played up on the Desktop ok the desktop the button was there you click on it and it opened the menu but there were no backgrounds or choice to add your own. Fast forward another update on Teams it worked intermittent (still not on laptop) I found that before joining a meeting if I opened the Teams app instead of the email link that is sent by whoever is running the meeting I have all the background options leaving it open I joined the meeting and freely able to change background. But tried on the laptop the option button isn`t there.
Further back on this thread someone from Microsoft said it doesn`t work on laptops - Oh the fun of Microsoft
Backgrounds is unavailable on laptops
I use a laptop for work and backgrounds work fine, so it is not a correct statement to say that they do not work on laptops. My work laptop is a Dell Latitude 4910 and we have a fully paid subscription to Office 365 - I wonder if that is what makes the difference?