Microsoft Teams - Error "We can't access your content. Please refresh to try again."

Anonymous
2020-03-31T05:33:14+00:00

Hi,

While working on Teams Web and desktop application , I am getting error "We can't access your content. Please refresh to try again." while using chat and calls on Teams . This issue has started since yesterday., where I cant send or see or receive my chats

I performed the following steps :  

  1. Sign out of my account from browser and then clear browser cache. 
  2. Log out of my account from Teams desktop too.
  3. Then sign in to my account from browser to check again if the error still pops up.
  4. Uninstall and Install the app again

On mobile app, I can only view the chat and cannot send messages.

Kindly assist.

Thanks,

Harshada J

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

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  1. Anonymous
    2020-10-16T08:40:27+00:00

    Try logging out of Teams and log in again - this fixed the issue for me.

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  2. Anonymous
    2020-10-05T10:31:10+00:00

    Same issue as of 5th October 2020 in Ubuntu.

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  3. Anonymous
    2020-09-10T19:11:26+00:00

    Same question as a teacher for my student who cannot attend my class!

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  4. Anonymous
    2020-09-10T19:10:14+00:00

    I am a teacher with DCPS and my student has this issue. They cannot attend my class. Please help microsoft!

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  5. Anonymous
    2020-08-18T03:53:35+00:00

    Same issue 18.08.2020 using latest version of teams

    Why hasn't Microsoft acknowledged this issue yet??

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