MS Teams crashes when EOS Webcam Utility is used for Video

Anonymous
2020-10-26T16:20:43+00:00

Hi, 

I am using Microsoft Teams for my school. I am using EOS Webcam Utility (NOT Beta) with my Canon EOS 80D. It was working perfectly with video calls for school up until about two weeks ago. Now, whenever I turn on my camera in a video call (and the video setting is EOS Webcam), my Teams crashes and I get an error saying, "There was a glitch. Sorry for the inconvenience. Please sign in again." 

In my school, there is an expectation that my camera is on, and my computer's webcam is unusable, so I really need this fixed, and quickly.

Thank you so much for any help you can provide. 

Kane

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2020-12-07T16:30:49+00:00

    seems to work fine with the EWU Beta 0.9 archive from softpedia.  

    Hope Canon & MS will fix it for good, or at least Canon will archive the Beta version somewhere.

    Tx all

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  2. Anonymous
    2020-12-07T16:13:59+00:00

    thanks to Anthony post, I could install the mentionned version 1.3.00.30866 (64 bits) but still the EWU does not work (does not crash Teams but the screen is black and it says Video does not work).

    Will give the EWU beta version a try... 

    And will try to find where to download it in this thread too aamof ;)

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  3. Anonymous
    2020-12-07T15:45:44+00:00

    I got the new Teams client from the link on this Reddit link

    Thread for reporting new versions of Teams (desktop) : MicrosoftTeams (reddit.com)

    I now get the new Teams functionality (Noise Suppression etc.) but am still having to use the EOS Beta driver.

    Anthony

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  4. Anonymous
    2020-12-07T15:36:04+00:00

    ?! Looks like the version some are mentionning is not available yet for everybody. I am stuck with this version despite Teams reinstall on 2020/12/07 :

    1.3.00.30866 (64 bits) 

    Any idea?

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  5. Anonymous
    2020-12-07T13:59:02+00:00

    Finally I could try with my Cameras: Works all as it shold be.

    • EOS WEBCAM Utility 1.1 work with all EOS I have.
    • EOS WEBCAM Utilit Beta: still works fine as well.

    No crashs any longer. If it keep stable, I will remove the Beta soon.

    I could as well load my own "ErrorNoDevice.jpg" - so nothing negative left.

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