Microsoft Teams - Black screen when sharing desktop, works with single application

Anonymous
2020-02-25T10:41:27+00:00

Hello all, as per the title description it was allw orking fine until latest days. When I share my full desktop in teams, other people sees a black screen, but sharing a single application works.

I've tried with the web app and it works fine, it's the local installation that is not working.

I've already tried to reinstall Teams and cleared all the cache but issue persist.

Anyone can help me out? it's driving me nuts

Thanks

Carlo

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-04-24T12:26:47+00:00

    Lat update fixed again. Aaahhhhh microsoft microsoft always like a rollercoaster 😂

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  2. Anonymous
    2020-04-24T15:04:33+00:00

    "You have Microsoft Teams Version 1.3.00.8663. It was last updated on 09/04/2020. " - message in MacBook App.

    I am using the app and when I try to update it says I have the most up to date version. Still blank screen ..

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  3. Anonymous
    2020-04-28T14:58:37+00:00

    "You have Microsoft Teams Version 1.3.00.8663. It was last updated on 09/04/2020. " - message in MacBook App.

    I am using the app and when I try to update it says I have the most up to date version. Still blank screen ..

    Same issue here, I want to upgrade to 1.3.00.9267 but it says I'm already on the latest version, which shows 1.3.00.8663 updated on 4/27/20.  I'm on Windows 10 Pro.  My teammate has 9267 but I can't seem to get it.  Screen sharing is useless right now, for me.

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  4. Anonymous
    2020-04-28T18:35:24+00:00

    I have the same issue.  Teams does NOT support 3440 x 1440 screen resolution.  In order to share a desktop in Teams, we need to lower our resolution.  I do NOT have this issue with Webex or Zoom.  This lack of support of high resolution monitors is a Teams issue.

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  5. Anonymous
    2020-05-05T19:07:07+00:00

    Teams updated to .12058 and can not share the screen with a resolution of 3440x1440

    You have Microsoft Teams Version 1.3.00.12058 (64-bit). It was last updated on 5/2/20.

    Just a heads up!

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