Microsoft Teams - Black screen when sharing desktop, works with single application

Anonymous
2020-02-25T10:41:27+00:00

Hello all, as per the title description it was allw orking fine until latest days. When I share my full desktop in teams, other people sees a black screen, but sharing a single application works.

I've tried with the web app and it works fine, it's the local installation that is not working.

I've already tried to reinstall Teams and cleared all the cache but issue persist.

Anyone can help me out? it's driving me nuts

Thanks

Carlo

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-03-20T02:54:42+00:00

    Having this issue as well, only on 3440 resolution.  Will wait for the fix.

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  2. Anonymous
    2020-03-23T14:09:28+00:00

    Confirmed, having the same issue. Hopefully fixed soon.

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  3. Anonymous
    2020-03-24T08:51:21+00:00

    I have the exact same issue (working on a 3440x1440 screen).

    People see a black screen when i share my screen (laptop using the external monitor 21:9 only).

    When i share a single application window, that works without problem.  But that is not what you'd want, since during meetings you would like to switch windows while presenting for example.

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  4. Anonymous
    2020-03-27T18:44:02+00:00

    I have a 5120x1440 monitor, and I can share my destktop (although it's a horrible result for people so I don't), but I can no longer share specific windows.  Rather, I can share them, but most of them are black now.  Of 8 windows open on my desktop, 2 can be shared normally, the other 6 are all black boxes and that's what the users see as well.  This used to work correctly.  I'm on the fast ring of Windows Insider Preview and I think it could be related to a build from a couple months back, but I'm not sure.  At any rate, this problem started a couple months ago.

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  5. Anonymous
    2020-04-01T14:24:17+00:00

    Same issue on six computer with a 34" 2440x1440.

    I hope in a fix is very important for us to share the desktop...

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