Microsoft Teams - Black screen when sharing desktop, works with single application

Anonymous
2020-02-25T10:41:27+00:00

Hello all, as per the title description it was allw orking fine until latest days. When I share my full desktop in teams, other people sees a black screen, but sharing a single application works.

I've tried with the web app and it works fine, it's the local installation that is not working.

I've already tried to reinstall Teams and cleared all the cache but issue persist.

Anyone can help me out? it's driving me nuts

Thanks

Carlo

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-02-28T09:26:00+00:00

    yea, I'm 200% sure it's a build issue: it was working fine for me till some days ago, then it suddently stopped working

    And since with Web App is working, it's not around policy or whatever: someone just messed up with an update.

    I hope they will fix it soon

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  2. Anonymous
    2020-02-28T17:22:11+00:00

    I am running windows 10 x64 1909 with Office 1902 x86, my screen sharing was working, now same problem that everyone else on this thread is reporting is happening to me as well.

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  3. Anonymous
    2020-03-02T07:58:24+00:00

    Hi All, according to this

    https://techcommunity.microsoft.com/t5/microsoft-teams/help-teams-screen-share-not/m-p/1201669/highlight/false#M46226

    Microsoft is aware of the issue and working on a fix.

    Let's hope they do that soon!

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  4. Anonymous
    2020-03-12T17:48:52+00:00

    Does anyone have an ETA for Microsoft to fix this?  We have the same issue which is very annoying.

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  5. Anonymous
    2020-03-19T18:44:39+00:00

    Thanks Shadow649. Good to know that the screen sharing works when you change the resolution.

    I've had the same issue for the past couple of weeks (as have other folks on my team).  The screen sharing worked perfectly fine for several months, but something changed in the last few week (software update?).  I just haven't taken the time to test for solutions because I had other screen-sharing options available.  For Microsoft team, it's clearly not a settings issue. Was there a software update?

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