Microsoft Teams - Black screen when sharing desktop, works with single application

Anonymous
2020-02-25T10:41:27+00:00

Hello all, as per the title description it was allw orking fine until latest days. When I share my full desktop in teams, other people sees a black screen, but sharing a single application works.

I've tried with the web app and it works fine, it's the local installation that is not working.

I've already tried to reinstall Teams and cleared all the cache but issue persist.

Anyone can help me out? it's driving me nuts

Thanks

Carlo

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-04-23T16:56:10+00:00

    What if you don't have access to admin???

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  2. Anonymous
    2020-04-17T16:36:46+00:00

    Hello Ankit,

    When tried to login to Microsoft Teams Admin center getting this error message

    What needs to be done. Please let me know.

    Regards, 

    Pooja Jivani

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  3. Anonymous
    2020-04-14T15:34:56+00:00

    Same here, the bug is fixed in the 1.3.00.4461 build.

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  4. Anonymous
    2020-04-14T13:36:43+00:00

    thank you so much! I have upgraded to the last version and now, desktop sharing fully works with my 34" curved monitor!!

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  5. Anonymous
    2020-04-14T08:04:01+00:00

    Hi All,

    Looks like this covid issue as speed up teams developement! with lastest update (You have Microsoft Teams Version 1.3.00.4461) I can finally share again the whole screen!

    Enjoy!

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    3 people found this answer helpful.
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