Microsoft Teams status is stuck on "Out of Office"

Anonymous
2018-05-11T00:54:51+00:00

I recently went on vacation and accessed Teams from my tablet for the first time by installing the Teams app. Now I am back at work and using my work laptop. Even though I have signed out of the Teams app on my tablet and removed my work account from all Microsoft apps on my tablet, my Teams status is still stuck as "Out of Office." How can I change it to "Available?"

Things I have tried:

  1. (tablet) Changing status to "Available" on the tablet app
  2. (tablet) Signing out of the tablet app
  3. (tablet) Removing my work accounts from my tablet completely
  4. (laptop) Signing in and out of the Teams app
  5. (laptop) clicking on my profile pic and changing the status to "Available" or any other status. (There is no change at all)
  6. (laptop) typing in the command to change my status to available (no change at all)
  7. (browser) Accessing Teams through Chrome on my laptop and doing 5 and 6 (no effect)

Note that my Skype and Outlook status is correctly set to "Available." I'm at a complete loss and would really like help with this.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2018-11-20T14:48:41+00:00

    I had the issue and managed to solve.

    The cause was an employee who had send me an invite for a period that he was on vacation.  He marked HIS event to show as out of the office. However, when i accepted it it change my status to be OOO.

    See if you have events of other users accepted by you in which you see that they marked the event to display as OOO.

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  3. Anonymous
    2018-11-29T23:50:46+00:00

    Does anyone know how to change this setting ? I'm regularly out of the offie, but I want Teams Chat to work so my Team can get hold of me if they need to urgently. Also, what is the definition of "External meeting ?"

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  4. Anonymous
    2018-12-06T12:13:05+00:00

    Hi All,

    If you have a similar issue. Please post a new thread in our forum for a better assistance. Our related engineers will help with your issue. Thanks for your understanding. 

    Regards,

    Carlos

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  5. Anonymous
    2019-01-16T13:09:44+00:00

    My status is set to "Available, Out of Office" as in both at the same time. My vacation responder is turned off. This has been happening for weeks. None of my coworkers have the same status (green ring with green check mark; it should be the green circle with a white check mark).

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