Microsoft Teams status is stuck on "Out of Office"

Anonymous
2018-05-11T00:54:51+00:00

I recently went on vacation and accessed Teams from my tablet for the first time by installing the Teams app. Now I am back at work and using my work laptop. Even though I have signed out of the Teams app on my tablet and removed my work account from all Microsoft apps on my tablet, my Teams status is still stuck as "Out of Office." How can I change it to "Available?"

Things I have tried:

  1. (tablet) Changing status to "Available" on the tablet app
  2. (tablet) Signing out of the tablet app
  3. (tablet) Removing my work accounts from my tablet completely
  4. (laptop) Signing in and out of the Teams app
  5. (laptop) clicking on my profile pic and changing the status to "Available" or any other status. (There is no change at all)
  6. (laptop) typing in the command to change my status to available (no change at all)
  7. (browser) Accessing Teams through Chrome on my laptop and doing 5 and 6 (no effect)

Note that my Skype and Outlook status is correctly set to "Available." I'm at a complete loss and would really like help with this.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2018-10-27T18:51:01+00:00

    Sadly, the Microsoft Teams Uservoice threads eventually direct everyone back to this forum entry.

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  2. Anonymous
    2018-10-29T13:11:23+00:00

    Carols,

    Mine always shows as out of office and I need this function for my job to reply to all incoming emails with an auto reply. I have never understood why this is called "out of office".

    I am unable to override this in Teams which I am also required to use for my employment.

    I understand the being idle part but overriding the above would be very helpful.

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  3. Anonymous
    2018-11-09T21:28:57+00:00

    Carlos,

    I'm having the same issue too! I've been stuck out of office for this entire week, and I have tried everything. Even my IT department cannot figure out how to fix it.

    Please help because this is making things more difficult at work.

    Thank you

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  4. Anonymous
    2018-11-20T14:36:11+00:00

    Hi Daily,

    Here are the steps to change status in Microsoft Teams. As I understand based on your description, you might have tried the steps but the status still show as Away. Please note that if you've been idle for five minutes or more, Teams will automatically change your status from Available to Away.

    Besides, you can update your status from the command box at the top of Teams. Type /away, /busy, /dnd, or /available to set your status as Away, Busy, Do not disturb, or Available. If the issue persists, could you please provide a screenshot of the issue?

    Regards,

    Carlos

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  5. Anonymous
    2018-11-20T14:36:54+00:00

    I have tried restarting this and changing the status and it still says out of office on teams.

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