Microsoft Teams status is stuck on "Out of Office"

Anonymous
2018-05-11T00:54:51+00:00

I recently went on vacation and accessed Teams from my tablet for the first time by installing the Teams app. Now I am back at work and using my work laptop. Even though I have signed out of the Teams app on my tablet and removed my work account from all Microsoft apps on my tablet, my Teams status is still stuck as "Out of Office." How can I change it to "Available?"

Things I have tried:

  1. (tablet) Changing status to "Available" on the tablet app
  2. (tablet) Signing out of the tablet app
  3. (tablet) Removing my work accounts from my tablet completely
  4. (laptop) Signing in and out of the Teams app
  5. (laptop) clicking on my profile pic and changing the status to "Available" or any other status. (There is no change at all)
  6. (laptop) typing in the command to change my status to available (no change at all)
  7. (browser) Accessing Teams through Chrome on my laptop and doing 5 and 6 (no effect)

Note that my Skype and Outlook status is correctly set to "Available." I'm at a complete loss and would really like help with this.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-12-15T17:04:28+00:00

    Yes, thank you. That is actually how I set up the automatic replies. The issue seems to be that it takes too long to sync.

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  2. Anonymous
    2020-12-15T17:15:12+00:00

    It shouldn't have to sync.  You simply set an out office reply (even though you are no longer out of office) to display at a time close to when you are setting it up and to shut off at the next available time....usually 15 minute increments...for it to stop displaying.  It will clear the message in Teams after it reaches the time you scheduled it to shut off.  

    i.e. if I was doing this right now I would set my OOO to start displaying at 11:15 am and to turn off at 11:30 am the same day.  Problem solved.

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  3. Anonymous
    2020-12-15T17:16:53+00:00

    Oscar, You are correct. it does take a bit for Teams to react. I try to set the time early enough to have time to sync and log in before it turns off and leave till I am back to the office.  IT IS ANNOYING., but it is what is. 

    • meg

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  4. Anonymous
    2020-12-15T17:24:01+00:00

    Thank you again. Your process was not necessary, as I stated in my first message here, the issue was already solved.

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  5. Anonymous
    2020-12-17T13:48:37+00:00

    Here's what worked for me:

    1. Set an appointment in the current time slot in my Outlook calendar. This caused my status to change to Busy.
    2. Delete the appointment. This caused my status to change to Available,
    3. ....and the Out of Office message was gone.

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    6 people found this answer helpful.
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