I recently went on vacation and accessed Teams from my tablet for the first time by installing the Teams app. Now I am back at work and using my work laptop. Even though I have signed out of the Teams app on my tablet and removed my work account from all Microsoft apps on my tablet, my Teams status is still stuck as "Out of Office." How can I change it to "Available?" Things I have tried: (tablet) Changing status to "Available" on the tablet app (tablet) Signing out of the tablet app (tablet) Removing my work accounts from my tablet completely (laptop) Signing in and out of the Teams app (laptop) clicking on my profile pic and changing the status to "Available" or any other status. (There is no change at all) (laptop) typing in the command to change my status to available (no change at all) (browser) Accessing Teams through Chrome on my laptop and doing 5 and 6 (no effect) Note that my Skype and Outlook status is correctly set to "Available." I'm at a complete loss and would really like help with this.

Hello, I can not change my OOO status in Teams. OOO in Outlook is turned off. I've tried to restart Teams but this did not correct the problem. How can I fix a normal status in Teams ?

I deleted all the files in the Teams cache folders and then everything worked again.

This is a horrible response - basically your saying don't have anything on your calendar that says out of office. When you use outlook correct (the way the rest of the world does) you have your calendar up today (including out office events for weeks away and team mates). Why is Microsoft telling people to break their calendar to manage a defect in their solution? Teams should be providing the updated status based on a persons current status not future or past status' and if we manually change it, the manual change should take affect. Horrible experience!

100% Correct! This is a 2 year issue and we are ALL experiencing it. Seems like the problem is Microsoft not us.

Microsoft Teams status is stuck on "Out of Office"

Anonymous

I recently went on vacation and accessed Teams from my tablet for the first time by installing the Teams app. Now I am back at work and using my work laptop. Even though I have signed out of the Teams app on my tablet and removed my work account from all Microsoft apps on my tablet, my Teams status is still stuck as "Out of Office." How can I change it to "Available?"

Things I have tried:

(tablet) Changing status to "Available" on the tablet app
(tablet) Signing out of the tablet app
(tablet) Removing my work accounts from my tablet completely
(laptop) Signing in and out of the Teams app
(laptop) clicking on my profile pic and changing the status to "Available" or any other status. (There is no change at all)
(laptop) typing in the command to change my status to available (no change at all)
(browser) Accessing Teams through Chrome on my laptop and doing 5 and 6 (no effect)

Note that my Skype and Outlook status is correctly set to "Available." I'm at a complete loss and would really like help with this.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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198 answers

Anonymous

2020-07-21T14:19:19+00:00

Unusable app. Full stop
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Anonymous

2020-07-22T07:20:38+00:00

Hello, I can not change my OOO status in Teams. OOO in Outlook is turned off. I've tried to restart Teams but this did not correct the problem.

How can I fix a normal status in Teams ?
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Anonymous

2020-07-22T12:51:15+00:00

I deleted all the files in the Teams cache folders and then everything worked again.
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3 people found this answer helpful.

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Anonymous

2020-07-23T01:22:41+00:00

This is a horrible response - basically your saying don't have anything on your calendar that says out of office. When you use outlook correct (the way the rest of the world does) you have your calendar up today (including out office events for weeks away and team mates). Why is Microsoft telling people to break their calendar to manage a defect in their solution? Teams should be providing the updated status based on a persons current status not future or past status' and if we manually change it, the manual change should take affect.

Horrible experience!
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Anonymous

2020-07-24T13:41:06+00:00

100% Correct! This is a 2 year issue and we are ALL experiencing it. Seems like the problem is Microsoft not us.
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