Microsoft Teams status is stuck on "Out of Office"

Anonymous
2018-05-11T00:54:51+00:00

I recently went on vacation and accessed Teams from my tablet for the first time by installing the Teams app. Now I am back at work and using my work laptop. Even though I have signed out of the Teams app on my tablet and removed my work account from all Microsoft apps on my tablet, my Teams status is still stuck as "Out of Office." How can I change it to "Available?"

Things I have tried:

  1. (tablet) Changing status to "Available" on the tablet app
  2. (tablet) Signing out of the tablet app
  3. (tablet) Removing my work accounts from my tablet completely
  4. (laptop) Signing in and out of the Teams app
  5. (laptop) clicking on my profile pic and changing the status to "Available" or any other status. (There is no change at all)
  6. (laptop) typing in the command to change my status to available (no change at all)
  7. (browser) Accessing Teams through Chrome on my laptop and doing 5 and 6 (no effect)

Note that my Skype and Outlook status is correctly set to "Available." I'm at a complete loss and would really like help with this.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2018-05-11T08:08:34+00:00

    Hi Daily,

    Here are the steps to change status in Microsoft Teams. As I understand based on your description, you might have tried the steps but the status still show as Away. Please note that if you've been idle for five minutes or more, Teams will automatically change your status from Available to Away.

    Besides, you can update your status from the command box at the top of Teams. Type /away, /busy, /dnd, or /available to set your status as Away, Busy, Do not disturb, or Available. If the issue persists, could you please provide a screenshot of the issue?

    Regards,

    Carlos

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  2. Anonymous
    2018-05-13T15:00:02+00:00

    Hi Daily,

    Please let me know if there is any updates.

    Thanks,

    Carlos

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  3. Anonymous
    2018-05-14T04:23:00+00:00

    Carlos,

    Thanks for your reply! 

    I'm not sure why, but Teams corrected my status to "Available" a couple hours after I posted this message, even though I didn't do anything different. 

    Thanks,

    Daily

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  4. Anonymous
    2018-06-28T21:14:36+00:00

    It's based on your Outlook calendar.  If you have appointments on your calendar set to an outside location, teams will show you as "Out of Office."

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  5. Anonymous
    2018-07-26T00:14:17+00:00

    This issue is happening again and I can't figure it out. 

    I had a business trip Monday through Thursday. I have heard that this issue is caused when you have an out of office event in Calendars, so I made sure to delete any events that would show that I am out of office, and then I restarted Teams to avoid this issue.

    On Monday and Wednesday, Teams kept my status as "available" but on Tuesday and Thursday, it changed to "Out of Office." I made sure that I have no out of office events in my calendar, my Skype and Outlook statuses are "Available," and I have tried manually changing my status to Available in Teams both by clicking on my status and by typing in the command. 

    This issue has been occurring for at least 2 months now, and because I'm subscribed to this issue I can see that I am not the only person experiencing this. When can we expect a fix? This is obviously a bug of some kind.

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