I recently went on vacation and accessed Teams from my tablet for the first time by installing the Teams app. Now I am back at work and using my work laptop. Even though I have signed out of the Teams app on my tablet and removed my work account from all Microsoft apps on my tablet, my Teams status is still stuck as "Out of Office." How can I change it to "Available?" Things I have tried: (tablet) Changing status to "Available" on the tablet app (tablet) Signing out of the tablet app (tablet) Removing my work accounts from my tablet completely (laptop) Signing in and out of the Teams app (laptop) clicking on my profile pic and changing the status to "Available" or any other status. (There is no change at all) (laptop) typing in the command to change my status to available (no change at all) (browser) Accessing Teams through Chrome on my laptop and doing 5 and 6 (no effect) Note that my Skype and Outlook status is correctly set to "Available." I'm at a complete loss and would really like help with this.

Carlos, I'm having the same issue too! I've been stuck out of office for this entire week, and I have tried everything. Even my IT department cannot figure out how to fix it. Please help because this is making things more difficult at work. Thank you

Carols, Mine always shows as out of office and I need this function for my job to reply to all incoming emails with an auto reply. I have never understood why this is called "out of office". I am unable to override this in Teams which I am also required to use for my employment. I understand the being idle part but overriding the above would be very helpful.

Sadly, the Microsoft Teams Uservoice threads eventually direct everyone back to this forum entry.

Hi Ivar, I can fully understand you. Since it is by design, it is suggested to add your thoughts to Microsoft Teams Uservoice . You can share your thoughts with our related engineers there. Thanks for your understanding. Regards, Carlos

The Unified Presence Service will update Teams OOF based on Automatic Replies OOF or Calendar appointments set to show status as OOF. In this situation, you can filter client query to search for OOF, then remove these calendar items. I understand the rationale behind this. But it becomes annoying quite fast. I'm working from different offices throughout the week without a pattern from week to week. In order for my colleges to know where I am I add "Working from elsewhere" full-time in my calendar and the name of the office in the subject field. I believe I'm not the only one in the world doing this :) If I understand this correctly, Teams will read this as OOO and even refuse me to override the status to e.g. "Available" (I tried with the commands mentioned above - command was accepted, but no change still). The interesting things is that SfB show my status correctly. Teams icon on the taskbark show the "available checker icon", but in Teams itself I'm OOO. In order for Teams to show the correct status I would have to stop using "working from elsewhere" calendar entries, which I would say is a bit stupid. There is a reason why I'm using it. Why cannot Teams use similar mechanism as SfB? If I'm on my computer I'm available unless actively in a meeting or away. If we copy this Teams-mechanism to SfB I guess I would "appear as offline" or be "offline" all day long which would not make sense.

Microsoft Teams status is stuck on "Out of Office"

Anonymous

I recently went on vacation and accessed Teams from my tablet for the first time by installing the Teams app. Now I am back at work and using my work laptop. Even though I have signed out of the Teams app on my tablet and removed my work account from all Microsoft apps on my tablet, my Teams status is still stuck as "Out of Office." How can I change it to "Available?"

Things I have tried:

(tablet) Changing status to "Available" on the tablet app
(tablet) Signing out of the tablet app
(tablet) Removing my work accounts from my tablet completely
(laptop) Signing in and out of the Teams app
(laptop) clicking on my profile pic and changing the status to "Available" or any other status. (There is no change at all)
(laptop) typing in the command to change my status to available (no change at all)
(browser) Accessing Teams through Chrome on my laptop and doing 5 and 6 (no effect)

Note that my Skype and Outlook status is correctly set to "Available." I'm at a complete loss and would really like help with this.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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198 answers

Anonymous

2018-11-09T21:28:57+00:00

Carlos,

I'm having the same issue too! I've been stuck out of office for this entire week, and I have tried everything. Even my IT department cannot figure out how to fix it.

Please help because this is making things more difficult at work.

Thank you
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Anonymous

2018-10-29T13:11:23+00:00

Carols,

Mine always shows as out of office and I need this function for my job to reply to all incoming emails with an auto reply. I have never understood why this is called "out of office".

I am unable to override this in Teams which I am also required to use for my employment.

I understand the being idle part but overriding the above would be very helpful.
Was this answer helpful?

1 person found this answer helpful.

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Anonymous

2018-10-27T18:51:01+00:00

Sadly, the Microsoft Teams Uservoice threads eventually direct everyone back to this forum entry.
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Anonymous

2018-10-25T01:32:50+00:00

Hi Ivar,

I can fully understand you. Since it is by design, it is suggested to add your thoughts to Microsoft Teams Uservoice. You can share your thoughts with our related engineers there. Thanks for your understanding.

Regards,

Carlos
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1 person found this answer helpful.

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Anonymous

2018-10-24T11:24:08+00:00

The Unified Presence Service will update Teams OOF based on Automatic Replies OOF or Calendar appointments set to show status as OOF. In this situation, you can filter client query to search for OOF, then remove these calendar items.

I understand the rationale behind this. But it becomes annoying quite fast. I'm working from different offices throughout the week without a pattern from week to week. In order for my colleges to know where I am I add "Working from elsewhere" full-time in my calendar and the name of the office in the subject field. I believe I'm not the only one in the world doing this :)

If I understand this correctly, Teams will read this as OOO and even refuse me to override the status to e.g. "Available" (I tried with the commands mentioned above - command was accepted, but no change still). The interesting things is that SfB show my status correctly. Teams icon on the taskbark show the "available checker icon", but in Teams itself I'm OOO.

In order for Teams to show the correct status I would have to stop using "working from elsewhere" calendar entries, which I would say is a bit stupid. There is a reason why I'm using it. Why cannot Teams use similar mechanism as SfB? If I'm on my computer I'm available unless actively in a meeting or away. If we copy this Teams-mechanism to SfB I guess I would "appear as offline" or be "offline" all day long which would not make sense.
Was this answer helpful?

4 people found this answer helpful.

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