I recently went on vacation and accessed Teams from my tablet for the first time by installing the Teams app. Now I am back at work and using my work laptop. Even though I have signed out of the Teams app on my tablet and removed my work account from all Microsoft apps on my tablet, my Teams status is still stuck as "Out of Office." How can I change it to "Available?" Things I have tried: (tablet) Changing status to "Available" on the tablet app (tablet) Signing out of the tablet app (tablet) Removing my work accounts from my tablet completely (laptop) Signing in and out of the Teams app (laptop) clicking on my profile pic and changing the status to "Available" or any other status. (There is no change at all) (laptop) typing in the command to change my status to available (no change at all) (browser) Accessing Teams through Chrome on my laptop and doing 5 and 6 (no effect) Note that my Skype and Outlook status is correctly set to "Available." I'm at a complete loss and would really like help with this.

The fix doesn't work for me, it seems Teams is pulling from the automatic reply setting for Outlook and this is causing the issue. I've disabled the setting on outlook yet still teams is showing it. Why is it set up this way? They are two separate programmes, sometimes you may want an email reply to automatically state something but you are working normally on Teams - it doesn't make sense to have them linked, its making an assumption that the automatic reply means you are unavailable.

One of our users has their status set as "Available, Out of Office" and the out of office reply she had set in Outlook for her meeting this morning has been turned off in Outlook, but is still displaying in Teams. The meeting has passed and there are no other meetings on her calendar today. She has tried several times to reset her status or change it, then change it back to Available, yet the out of office reply persists. Help.

Hi, My teams app continues to display OOTO even though i have reset my status and turned off my automatic replies on Outlook and my Outlook mobile app. It currently shoes available OOTO and still shows the OOF message in my settings. How do I get this to show only available and not Out of Office?

I am having the same problems as other users. In fact, I have the same problem every single time I have an out-of-office Outlook appointment or use Outlook autoreplies. This has been a constant problem ever since the status integration work was conducted. It is infuriating for users and completely defeats the purpose of integrated apps or, in fact, of any real-time communication platform. Current functionality Why it's a problem Proposed solutions If Outlook autoreplies are set up, Teams will automatically list user presence as out of office Autoreplies do not necessarily mean a user is out of office; they just mean that the user wants senders to receive a particular piece of information immediately Do not alter Teams presence based on whether an Outlook autoreply is set up If Outlook autoreplies are set up, Teams will automatically pull the user's Outlook autoreply message as the Teams status message Users may prefer for their Teams status messages to differ from their Outlook autoreplies Do not alter Teams status message based on whether an Outlook autoreply is set up OR Enable users to manually override the mirrored status message in Teams to either delete it or use a message of their own choosing Teams presence and status do not sync with Outlook presence often enough to be useful, or even after changing Outlook presence, restarting Outlook, and restarting Teams Showing available users as unavailable for an hour or more after they have returned from an OOO appointment or switched off an Outlook autoreply makes Teams useless for real-time communication Teams presence should sync immediately with Outlook presence OR Enable users to push a presence and status sync between Outlook and Teams (even if only by restarting applications)

Microsoft Teams status is stuck on "Out of Office"

Anonymous

I recently went on vacation and accessed Teams from my tablet for the first time by installing the Teams app. Now I am back at work and using my work laptop. Even though I have signed out of the Teams app on my tablet and removed my work account from all Microsoft apps on my tablet, my Teams status is still stuck as "Out of Office." How can I change it to "Available?"

Things I have tried:

(tablet) Changing status to "Available" on the tablet app
(tablet) Signing out of the tablet app
(tablet) Removing my work accounts from my tablet completely
(laptop) Signing in and out of the Teams app
(laptop) clicking on my profile pic and changing the status to "Available" or any other status. (There is no change at all)
(laptop) typing in the command to change my status to available (no change at all)
(browser) Accessing Teams through Chrome on my laptop and doing 5 and 6 (no effect)

Note that my Skype and Outlook status is correctly set to "Available." I'm at a complete loss and would really like help with this.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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198 answers

Anonymous

2019-11-25T08:53:39+00:00

The fix doesn't work for me, it seems Teams is pulling from the automatic reply setting for Outlook and this is causing the issue. I've disabled the setting on outlook yet still teams is showing it. Why is it set up this way? They are two separate programmes, sometimes you may want an email reply to automatically state something but you are working normally on Teams - it doesn't make sense to have them linked, its making an assumption that the automatic reply means you are unavailable.
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Anonymous

2019-11-19T18:08:53+00:00

One of our users has their status set as "Available, Out of Office" and the out of office reply she had set in Outlook for her meeting this morning has been turned off in Outlook, but is still displaying in Teams. The meeting has passed and there are no other meetings on her calendar today. She has tried several times to reset her status or change it, then change it back to Available, yet the out of office reply persists. Help.
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Anonymous

2019-11-19T17:18:48+00:00

Thanks, this worked for me.
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Anonymous

2019-11-11T15:50:55+00:00

Hi, My teams app continues to display OOTO even though i have reset my status and turned off my automatic replies on Outlook and my Outlook mobile app. It currently shoes available OOTO and still shows the OOF message in my settings.

How do I get this to show only available and not Out of Office?
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Anonymous

I am having the same problems as other users. In fact, I have the same problem every single time I have an out-of-office Outlook appointment or use Outlook autoreplies. This has been a constant problem ever since the status integration work was conducted. It is infuriating for users and completely defeats the purpose of integrated apps or, in fact, of any real-time communication platform.

Current functionality	Why it's a problem	Proposed solutions
If Outlook autoreplies are set up, Teams will automatically list user presence as out of office	Autoreplies do not necessarily mean a user is out of office; they just mean that the user wants senders to receive a particular piece of information immediately	Do not alter Teams presence based on whether an Outlook autoreply is set up
If Outlook autoreplies are set up, Teams will automatically pull the user's Outlook autoreply message as the Teams status message	Users may prefer for their Teams status messages to differ from their Outlook autoreplies	Do not alter Teams status message based on whether an Outlook autoreply is set up<br><br><br>OR<br><br><br>Enable users to manually override the mirrored status message in Teams to either delete it or use a message of their own choosing
Teams presence and status do not sync with Outlook presence often enough to be useful, or even after changing Outlook presence, restarting Outlook, and restarting Teams	Showing available users as unavailable for an hour or more after they have returned from an OOO appointment or switched off an Outlook autoreply makes Teams useless for real-time communication	Teams presence should sync immediately with Outlook presence<br><br><br>OR<br><br><br>Enable users to push a presence and status sync between Outlook and Teams (even if only by restarting applications)

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