Microsoft Teams status is stuck on "Out of Office"

Anonymous
2018-05-11T00:54:51+00:00

I recently went on vacation and accessed Teams from my tablet for the first time by installing the Teams app. Now I am back at work and using my work laptop. Even though I have signed out of the Teams app on my tablet and removed my work account from all Microsoft apps on my tablet, my Teams status is still stuck as "Out of Office." How can I change it to "Available?"

Things I have tried:

  1. (tablet) Changing status to "Available" on the tablet app
  2. (tablet) Signing out of the tablet app
  3. (tablet) Removing my work accounts from my tablet completely
  4. (laptop) Signing in and out of the Teams app
  5. (laptop) clicking on my profile pic and changing the status to "Available" or any other status. (There is no change at all)
  6. (laptop) typing in the command to change my status to available (no change at all)
  7. (browser) Accessing Teams through Chrome on my laptop and doing 5 and 6 (no effect)

Note that my Skype and Outlook status is correctly set to "Available." I'm at a complete loss and would really like help with this.

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

198 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2020-03-21T09:06:17+00:00

    I waited several hours for it to fix itself.. How long have you been waiting?

    I have seen it take 1/2 a day..

    Its been 4 days with one of users in my organization, Today I will check again...

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-03-20T21:06:54+00:00

    I waited several hours for it to fix itself.. How long have you been waiting?

    I have seen it take 1/2 a day..

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-03-20T20:56:46+00:00

    I am having a similar issue, where no matter what I do to try and reset my Out of Office Status, it stays stuck in Out of Office.  I have tried:

    • Using 'Reset Status'
    • Clicking Available
    • Deleting the 'Out of the office'

    This hasn't worked for me in either Mobile or Desktop Apps. 

    How you solved it?

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-03-19T15:13:10+00:00

    Hi,

    Since today (19/03/20) I have the exact same issue, my teams status is stuck in 'away'. It is annoying while everyone is now working form home and you want your status to be 'available' or whatever it is.

    Please advise,

    Thanks

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-03-19T13:36:57+00:00

    Hi, 

    My laptop had recently some updates, and since i have restarted it. My MS teams is stuck on Away status and will not change. I have tried the below steps but had no luck. 

    Could you advise what is the best way to resolve this please?

    Thanks

    Was this answer helpful?

    0 comments