Microsoft Teams status is stuck on "Out of Office"

Anonymous
2018-05-11T00:54:51+00:00

I recently went on vacation and accessed Teams from my tablet for the first time by installing the Teams app. Now I am back at work and using my work laptop. Even though I have signed out of the Teams app on my tablet and removed my work account from all Microsoft apps on my tablet, my Teams status is still stuck as "Out of Office." How can I change it to "Available?"

Things I have tried:

  1. (tablet) Changing status to "Available" on the tablet app
  2. (tablet) Signing out of the tablet app
  3. (tablet) Removing my work accounts from my tablet completely
  4. (laptop) Signing in and out of the Teams app
  5. (laptop) clicking on my profile pic and changing the status to "Available" or any other status. (There is no change at all)
  6. (laptop) typing in the command to change my status to available (no change at all)
  7. (browser) Accessing Teams through Chrome on my laptop and doing 5 and 6 (no effect)

Note that my Skype and Outlook status is correctly set to "Available." I'm at a complete loss and would really like help with this.

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  1. Anonymous
    2020-05-23T00:24:14+00:00

    My status of "available, out of office" changed after these steps from an earlier post:

    • Go to File Explorer, and type in %appdata%\Microsoft\teams.
    • Once in the directory, you’ll see a few of the following folders:
    • From within ‘Application Cache’, go to Cache and delete any of the files in the Cache location.
    • %appdata%\Microsoft\teams\application cache\cache

    I continued to the blob_storage instruction but then noticed that the status had changed to "available".

    Ron

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  2. Anonymous
    2020-05-19T19:50:53+00:00

    This was posted 2 YEARS AGO and Microsoft still has not fixed it. This is why I tell anyone/everyone who see's their new commercials on TV for Teams to AVOID IT LIKE THE PLAGUE.

    This issue still happens daily to me... Fully updated Windows 10... Infuriating and NONE of the fixes work.

    This is just one of MANY GLITCHES that have gone UNRESOLVED FOR YEARS IN TEAMS!

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  3. Anonymous
    2020-05-18T08:34:11+00:00

    It may help some people but I was suffering the same issue even though I have no Out of Office appointments in Outlook and the period of automatic Out of Office replies had just finished. My solution was this:

    1. Click on your avatar in the top bar to bring up menu with status.
    2. Click on "Set Status Message" and in the new dialog set it to some text (doesn't matter what). Click Done.
    3. Back in the menu move your mouse over the new status message and click on the trashcan that appears in the corner.
    4. The new status message is removed and Out of Office status message does not return. The status icon should change too.

    Paul

    [Edited for grammar]

    Update

    This situation happened again and my method listed above did not help me this time. In the above it may have just been that Out of Office status was removed at the same time by the system that was co-incident with my actions.

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  4. Anonymous
    2020-05-11T13:53:23+00:00

    I have posted this same problem before.  There is nothing anyone can do to fix it except for MS. 

    Everyone here is simply showing the gap between turning off your out of office in Outlook (any version) and the lag that exist between Outlook and Teams.  MS would have to set up a sync exchange server with a better limit to comb changes and release them to Teams. 

    We can all bang our head against the wall, this is MS not you.  It will update when it updates, 1 hour to a few days later.

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  5. Anonymous
    2020-05-05T20:47:20+00:00

    I have this exact issue, tried all the little tips in this thread.  No luck.  I can see that when I close teams there is a teams process still open.  What is the point of the status selections if I can't use them?

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