Microsoft Teams status is stuck on "Out of Office"

Anonymous
2018-05-11T00:54:51+00:00

I recently went on vacation and accessed Teams from my tablet for the first time by installing the Teams app. Now I am back at work and using my work laptop. Even though I have signed out of the Teams app on my tablet and removed my work account from all Microsoft apps on my tablet, my Teams status is still stuck as "Out of Office." How can I change it to "Available?"

Things I have tried:

  1. (tablet) Changing status to "Available" on the tablet app
  2. (tablet) Signing out of the tablet app
  3. (tablet) Removing my work accounts from my tablet completely
  4. (laptop) Signing in and out of the Teams app
  5. (laptop) clicking on my profile pic and changing the status to "Available" or any other status. (There is no change at all)
  6. (laptop) typing in the command to change my status to available (no change at all)
  7. (browser) Accessing Teams through Chrome on my laptop and doing 5 and 6 (no effect)

Note that my Skype and Outlook status is correctly set to "Available." I'm at a complete loss and would really like help with this.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-10-13T08:10:37+00:00

    In my case it just resolved itself within 1 hour so I think DigitalDaves reply above is probably the best answer as to how to resolve it and good advice for how to avoid it next time

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  2. Anonymous
    2020-10-12T23:04:48+00:00

    I am having the same issue.  My organization things I'm "out of office" 

    how does this get fixed?

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  3. Anonymous
    2020-09-22T11:22:01+00:00

    for what it is worth - I went to Account Information within Outlook - clicked Automatic Replies(currently set to Do not send automatic replies)- clicked Send Automatic replies..Ok - Opened back up - clicked Do Not Send Automatic Replies...Ok - oddly enough it worked.

    Hopefully this helps :)

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  4. Anonymous
    2020-09-16T17:59:59+00:00

    I had the same issue and found out it is an issue with your status under your outlook calendar.   I have included a screenshot.  You need to make sure the status on the event is set to "Free", instead of "Away", otherwise your global status in Teams will be set to "Out of Office" and cannot be changed.

    Hope this helps.

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  5. Anonymous
    2020-08-25T15:09:22+00:00

    Remember, the Unified Presence Service can take up to an hour to sync changes to calendar status.  I recommend setting your OOF to expire when you expect to return.  Also, if you manage OOF from mobile device, it sometimes gets "stuck".  Use OWA to confirm auto-reply is off.

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