Microsoft Teams status is stuck on "Out of Office"

Anonymous
2018-05-11T00:54:51+00:00

I recently went on vacation and accessed Teams from my tablet for the first time by installing the Teams app. Now I am back at work and using my work laptop. Even though I have signed out of the Teams app on my tablet and removed my work account from all Microsoft apps on my tablet, my Teams status is still stuck as "Out of Office." How can I change it to "Available?"

Things I have tried:

  1. (tablet) Changing status to "Available" on the tablet app
  2. (tablet) Signing out of the tablet app
  3. (tablet) Removing my work accounts from my tablet completely
  4. (laptop) Signing in and out of the Teams app
  5. (laptop) clicking on my profile pic and changing the status to "Available" or any other status. (There is no change at all)
  6. (laptop) typing in the command to change my status to available (no change at all)
  7. (browser) Accessing Teams through Chrome on my laptop and doing 5 and 6 (no effect)

Note that my Skype and Outlook status is correctly set to "Available." I'm at a complete loss and would really like help with this.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-07-15T13:25:33+00:00

    Clearing the Teams cache worked for me. I did that and then was able to set my status to Available.

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  2. Anonymous
    2020-07-15T12:56:02+00:00

    Go in and set a new out of office with a deadline date to shut off that is the next time slot available.  i.e. it's 8 am when you login to set your out of office - set it to expire at 8:30 or whatever the next time available is....it should turn off your out of office in Teams at the time you set it to turn off.  It worked for me and for every ooo I have set since then as long as I set a time for it to shut off.

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  3. Anonymous
    2020-07-15T12:45:56+00:00

    I am having this exact problem. Have signed out, rebooted. Shows me as Available but OOO even though ALL OOO replies are turned off.

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  4. Anonymous
    2020-07-08T23:39:12+00:00

    I too am having this issue. I've logged onto the teams web app and my downloaded teams account and cannot get the out of office off. I've tried to click on reset status button and nothing has helped. I've also turned off the out of office in the web app too and nothing has helped. I've even logged in and logged out. Any thoughts?

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  5. Anonymous
    2020-06-24T20:06:29+00:00

    I agree this is a terrible feature.  Our Project Management team is all over the US and we send all day invites when someone is PTO that shows who is covering them.  We send to the whole team since we all need to know.  so for everyone to look as if they are PTO vs the only person really PTO is not very functional.

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