I recently went on vacation and accessed Teams from my tablet for the first time by installing the Teams app. Now I am back at work and using my work laptop. Even though I have signed out of the Teams app on my tablet and removed my work account from all Microsoft apps on my tablet, my Teams status is still stuck as "Out of Office." How can I change it to "Available?" Things I have tried: (tablet) Changing status to "Available" on the tablet app (tablet) Signing out of the tablet app (tablet) Removing my work accounts from my tablet completely (laptop) Signing in and out of the Teams app (laptop) clicking on my profile pic and changing the status to "Available" or any other status. (There is no change at all) (laptop) typing in the command to change my status to available (no change at all) (browser) Accessing Teams through Chrome on my laptop and doing 5 and 6 (no effect) Note that my Skype and Outlook status is correctly set to "Available." I'm at a complete loss and would really like help with this.

Acted like it accepted the command. Said it accepted the command. Still stuck in out of office status.

Hi All, The Unified Presence Service will update Teams OOF based on Automatic Replies OOF or Calendar appointments set to show status as OOF. In this situation, you can filter client query to search for OOF, then remove these calendar items. And the Unified Presence Service (UPS) polls Exchange every hour. If you have removed related calendar items, you need to wait for some time and check the issue again. Your time is appreciated. If you still have a similar issue, please post a new thread in our forum. Our related engineers will help you with your issue. And if you have some suggestions or great ideas, you are welcome to give feedback via Microsoft Teams Uservoice . Thanks for your understanding. Regards, Carlos

Hi Daily, Here are the steps to change status in Microsoft Teams. As I understand based on your description, you might have tried the steps but the status still show as Away . Please note that if you've been idle for five minutes or more, Teams will automatically change your status from Available to Away. Besides, you can update your status from the command box at the top of Teams. Type /away, /busy, /dnd, or /available to set your status as Away, Busy, Do not disturb, or Available. If the issue persists, could you please provide a screenshot of the issue? Regards, Carlos

It may help some people but I was suffering the same issue even though I have no Out of Office appointments in Outlook and the period of automatic Out of Office replies had just finished. My solution was this: Click on your avatar in the top bar to bring up menu with status. Click on "Set Status Message" and in the new dialog set it to some text (doesn't matter what). Click Done. Back in the menu move your mouse over the new status message and click on the trashcan that appears in the corner. The new status message is removed and Out of Office status message does not return. The status icon should change too. Paul [Edited for grammar] Update This situation happened again and my method listed above did not help me this time. In the above it may have just been that Out of Office status was removed at the same time by the system that was co-incident with my actions.

We use the calendar similarly to track time off within our team. I found that in the Calendar app on the Microsoft website ( https://outlook.office.com/owa/?path=/calendar/view/Month ) you can right click on the meeting in question and change the "Show as" setting to "Free" in lieu of deleting the meeting entirely.

Microsoft Teams status is stuck on "Out of Office"

Anonymous

I recently went on vacation and accessed Teams from my tablet for the first time by installing the Teams app. Now I am back at work and using my work laptop. Even though I have signed out of the Teams app on my tablet and removed my work account from all Microsoft apps on my tablet, my Teams status is still stuck as "Out of Office." How can I change it to "Available?"

Things I have tried:

(tablet) Changing status to "Available" on the tablet app
(tablet) Signing out of the tablet app
(tablet) Removing my work accounts from my tablet completely
(laptop) Signing in and out of the Teams app
(laptop) clicking on my profile pic and changing the status to "Available" or any other status. (There is no change at all)
(laptop) typing in the command to change my status to available (no change at all)
(browser) Accessing Teams through Chrome on my laptop and doing 5 and 6 (no effect)

Note that my Skype and Outlook status is correctly set to "Available." I'm at a complete loss and would really like help with this.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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198 answers

Anonymous

2018-08-22T19:53:33+00:00

Acted like it accepted the command. Said it accepted the command.

Still stuck in out of office status.
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Anonymous

2018-09-01T16:14:33+00:00

Hi All,

The Unified Presence Service will update Teams OOF based on Automatic Replies OOF or Calendar appointments set to show status as OOF. In this situation, you can filter client query to search for OOF, then remove these calendar items.

And the Unified Presence Service (UPS) polls Exchange every hour. If you have removed related calendar items, you need to wait for some time and check the issue again. Your time is appreciated.

If you still have a similar issue, please post a new thread in our forum. Our related engineers will help you with your issue. And if you have some suggestions or great ideas, you are welcome to give feedback via Microsoft Teams Uservoice. Thanks for your understanding.

Regards,

Carlos
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10+ people found this answer helpful.

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Anonymous

2018-05-11T08:08:34+00:00

Hi Daily,

Here are the steps to change status in Microsoft Teams. As I understand based on your description, you might have tried the steps but the status still show as Away. Please note that if you've been idle for five minutes or more, Teams will automatically change your status from Available to Away.

Besides, you can update your status from the command box at the top of Teams. Type /away, /busy, /dnd, or /available to set your status as Away, Busy, Do not disturb, or Available. If the issue persists, could you please provide a screenshot of the issue?

Regards,

Carlos
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Anonymous

2020-05-18T08:34:11+00:00
It may help some people but I was suffering the same issue even though I have no Out of Office appointments in Outlook and the period of automatic Out of Office replies had just finished. My solution was this:
1. Click on your avatar in the top bar to bring up menu with status.
2. Click on "Set Status Message" and in the new dialog set it to some text (doesn't matter what). Click Done.
3. Back in the menu move your mouse over the new status message and click on the trashcan that appears in the corner.
4. The new status message is removed and Out of Office status message does not return. The status icon should change too.
Paul

[Edited for grammar]

Update

This situation happened again and my method listed above did not help me this time. In the above it may have just been that Out of Office status was removed at the same time by the system that was co-incident with my actions.
Was this answer helpful?

10+ people found this answer helpful.

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Anonymous

2018-10-12T20:26:07+00:00

We use the calendar similarly to track time off within our team. I found that in the Calendar app on the Microsoft website (https://outlook.office.com/owa/?path=/calendar/view/Month) you can right click on the meeting in question and change the "Show as" setting to "Free" in lieu of deleting the meeting entirely.
Was this answer helpful?

10 people found this answer helpful.

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