why is Teams so slow and unresponsive when with more then 10 people in the call

Anonymous
2020-04-16T19:04:14+00:00

Do other people have this also that Teams get so laggy and unresponsive when you are with many people in the meeting.

What will happen for example is that it takes very long that the bar appear where you can unmute your mic and leave the meeting or open the chat on the right.

Would like to hear if i am the only or its my Surface Pro 3 that is getting to old.

Surface Pro 3 is with 8 GB mem and a Core I7 and 512 gb ssd.

And does the Teams product team about this problem?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2021-02-02T09:40:26+00:00

    Its not only you idk why i just bought my laptop and less than one year ago im still in its guarantee. Every time i have a lesson its just lags out and i cant do anything about it.

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  2. Anonymous
    2021-01-21T16:31:54+00:00

    I am running ms teams on a desktop pc with 16gb of ram, a core i-5 9600k and an ssd, I is still lagging  considerably when switching between chats, and loads very slowly. Is there some sort of bottleneck that causes this incredibly slow performance?

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  3. Anonymous
    2021-01-18T12:00:00+00:00

    Hi folks

    -  while we wait a few years for MSFT to fix it - an ugly fix seems to be to turn off INCOMING video in teams call settings to get a responsive laptop back (probably already mentioned in this very long thread).

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  4. Anonymous
    2021-01-13T16:24:05+00:00

    I see the same thing and my concern is less about the performance of the meeting and more about the slowness of my other apps.  I don't see CPU contention during this, but I do see GPU being pegged.  And for example, when I try to reply to an email while on the call it becomes impossible to type (key stroke delay).  We all multi-task and am curious if Microsoft is aware of this and has been able to at least recreate in a lab.  I hope to find some form of solution.  

    My platform is a Lenovo Thinkpad X1 Carbon with i7 4 core with 16GB of RAM.  So, it is not just a Surface issue.

    PS - I don't see this with Zoom and Cisco WebEx which I also use frequently.

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  5. Anonymous
    2020-12-16T04:38:18+00:00

    Thanks Paul, this is great info. And great feedback on the camera - I feel that HD camera is the culprit.

    I have Medium power Desktop with Microsoft Studio Web Camera - bought if for $50 around 10 years ago.

    I tried connecting some high end USB camera (Vaddio USB Camera) and my Teams got really slow and high CPU.

    Can you try another, external small USB web camera to use instead of built-in one and tell us how it goes?

    Another option during the meeting can you switch to main camera (that is on the back on SP) and test as well?

    I think we might be getting somewhere with this. Just need to do few more tests to confirm.

    Thanks!

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