why is Teams so slow and unresponsive when with more then 10 people in the call

Anonymous
2020-04-16T19:04:14+00:00

Do other people have this also that Teams get so laggy and unresponsive when you are with many people in the meeting.

What will happen for example is that it takes very long that the bar appear where you can unmute your mic and leave the meeting or open the chat on the right.

Would like to hear if i am the only or its my Surface Pro 3 that is getting to old.

Surface Pro 3 is with 8 GB mem and a Core I7 and 512 gb ssd.

And does the Teams product team about this problem?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2021-06-03T13:19:33+00:00

    Thanks for reporting this. Did you try the solution I posted on March 1? This can give us a good idea on the root cause, will help to troubleshoot the issue, and hopefully find a good solution. So please try and report back.

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  2. Anonymous
    2021-03-01T20:52:23+00:00

    As it mentioned here before and confirmed by some people the issue could be caused by the camera model and driver combination. To prove this just grab another camera, ideally Microsoft LiveCam Studio and try again. Also try turning off camera and see if this fixes the issue. I have many different devices and Teams works for me great on each and every one of them, but I clearly see that many people having this issue, so the only way to resolve it is if somebody with the problem will be willing to show the problem, try different options and find a fix for the problem. I cannot do this because I do not have this problem at all, although I work in Teams heavily entire day, every day :-)

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  3. Anonymous
    2021-02-23T17:26:07+00:00

    The surface is a bad computer already. It can't take advantage of the CPU's power because of the worst cooling system ever. DDR3 RAM doesn't help either, but the fundamental issue is Teams.

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  4. Anonymous
    2021-02-04T14:57:53+00:00

    So it worked ok for 1-2 days? Question what happened in 1-2 days? What is changed? Can you check and confirm? McAfee installed?

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