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Hi,
We just started using MS Teams. One of my coworkers has troubles using audio messages on his Android phone. When he taps on the little microphone to record a message, he gets this error message: "Error recording audio".
Since audio messages is something we use very frequently, this is a bit of a problem. I tried to google the problem to find out more, but I can't find any reference to this error on the internet.
Recording audio messages works fine for everybody else, so I'm a bit stumped as to what's happening here.
Can anybody help?
Thanks so much,
Barbara
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
So there is an update.
Microsoft identified this as a bug with Intune. A fix is scheduled for the end of August 2020.
We're facing the same problem since the mobile devices got Android 10. The error is still in place on Huawei, Samsung and some other manufacturers. Latest Teams App 1416/1.0.0.2020111001 and Android 10.0.0.182
I contacted them to get an understanding
They said the new date tentative is late October. Its Microsoft so go figure....
Yes, go figure. It's early November and still no news. Did you got any updates?
Nothing yet...
How many users are affected by you?
Microsoft doesnt understand that there are thousands of users affected by this and nothing..
we have almost 400k users enrolled on MAM/MDM but will need to double check how many are android as those are the only affected and from those, how many using Teams mobile but as far as i know is affecting all who use teams mobile on android on this large environment.
This is not answered. The issue is not resolved yet..
I contacted them to get an understanding
They said the new date tentative is late October. Its Microsoft so go figure....
Yes, go figure. It's early November and still no news. Did you got any updates?
Nothing yet...
How many users are affected by you?
Microsoft doesnt understand that there are thousands of users affected by this and nothing..