Teams Audio Messages not working

Anonymous
2020-02-21T08:45:47+00:00

Hi,

We just started using MS Teams. One of my coworkers has troubles using audio messages on his Android phone. When he taps on the little microphone to record a message, he gets this error message: "Error recording audio".

Since audio messages is something we use very frequently, this is a bit of a problem. I tried to google the problem to find out more, but I can't find any reference to this error on the internet.

Recording audio messages works fine for everybody else, so I'm a bit stumped as to what's happening here.

Can anybody help?

Thanks so much,

Barbara

Microsoft Teams | Microsoft Teams for business | Other

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Anonymous
2020-07-21T19:30:09+00:00

So there is an update.

Microsoft identified this as a bug with Intune. A fix is scheduled for the end of August 2020.

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54 additional answers

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  1. Anonymous
    2020-05-23T01:18:49+00:00

    This has been resolved.

    HOLD DOWN the mic to record your message.

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  2. Anonymous
    2020-05-12T11:44:22+00:00

    I also have the same issue. There is enough people indicating a a pattern that seems like a bug.

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  3. Anonymous
    2020-05-07T19:05:00+00:00

    Yeah, we still have the problem too. No help from Microsoft. We‘re now using a audiorecorder app as a workaround (we record the audio message with the app, then upload it into Teams). Not great, but better than nothing.

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  4. Anonymous
    2020-05-07T18:51:04+00:00

    I have the same everything and I did all what suggested here and it's still not working and it's very annoying for me and effecting my business

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