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Hi,
We just started using MS Teams. One of my coworkers has troubles using audio messages on his Android phone. When he taps on the little microphone to record a message, he gets this error message: "Error recording audio".
Since audio messages is something we use very frequently, this is a bit of a problem. I tried to google the problem to find out more, but I can't find any reference to this error on the internet.
Recording audio messages works fine for everybody else, so I'm a bit stumped as to what's happening here.
Can anybody help?
Thanks so much,
Barbara
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
So there is an update.
Microsoft identified this as a bug with Intune. A fix is scheduled for the end of August 2020.
Please fix this issue Microsoft. For a week now I cannot send voice notes from my Android phone. I use this feature frequently as I teach classes. I like to give students feedback on their work by voice. This happened back in December.... started working again in the new year, now again it's not working. As many mentioned, I can send messages on my colleague's iOS device just fine.
The recording functionality works thanks to 2 things: android application + microsoft remote recording service.
Then microsoft had to update both in order to make this functionality works on out android devices.
The first is the same in all the world, so when a new update is deployed for the application, then all people in the world can update it.
The second update instead takes more time to be deployed, because maybe it refers to a geographic dislocation.
That's why some people who have updated the application, still can't use the functionality for a short period.
After some hours they should.
Then I can confirm that after the yesterday update, I was not able to use the recording functionality, but this morning yes, because also for Italy was updated the microsoft remote recording service.
I hope that helps.
Thanks.
Sorry for you...
You wrote your in Italy? Could be thats why it wasnt 100% updated by you.
same here, after today's update voice recording works again on android.