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Hi,
We just started using MS Teams. One of my coworkers has troubles using audio messages on his Android phone. When he taps on the little microphone to record a message, he gets this error message: "Error recording audio".
Since audio messages is something we use very frequently, this is a bit of a problem. I tried to google the problem to find out more, but I can't find any reference to this error on the internet.
Recording audio messages works fine for everybody else, so I'm a bit stumped as to what's happening here.
Can anybody help?
Thanks so much,
Barbara
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
So there is an update.
Microsoft identified this as a bug with Intune. A fix is scheduled for the end of August 2020.
same here... after an update i started getting this error.
Yes i am facing the same issue with my Galaxy note 9.
Everything in Teams works fine except this little annoying thing which is called recording a message.
I have tried all the suggestions from giving permissions to getting the latest updates but nothing works, plus all the other apps are working fine except for teams in terms of message recording.
I hope you can find solution for Android devices because my colleagues with iPhones are using it with no issues.
Br,
Abdulla.
This has been resolved.
HOLD DOWN the mic to record your message.
I also have the same issue. There is enough people indicating a a pattern that seems like a bug.