Microsoft teams stuck on "Loading Microsoft Teams"

Anonymous
2020-03-24T11:00:18+00:00

Hi,

I have a reccurent issue with MS teams app from desktop on Windows 10, it loads, and ask to sign into O365. Then it hangs for hours.... task manager shows 4 Teams.exe threads. 

I have uninstalled, rebooted, and reinstalled 64 bit Teams.  Cleared all cached credentials in Windows 'credential manager'

Cleaned up user Team cache with

set TEAMPATH=%appdata%\Microsoft\teams

del /Q %TEAMPATH%"application cache"\cache\*.*

del /Q %TEAMPATH%\blob_storage\*.*

del /Q %TEAMPATH%\Cache\*.*

del /Q %TEAMPATH%\databases\*.*

del /Q %TEAMPATH%\GPUcache\*.*

del /Q %TEAMPATH%\IndexedDB\*.*

del /Q %TEAMPATH%"Local Storage"\*.*

del /Q %TEAMPATH%\tmp\*.*

pause

Reinstalled Teams : It worked once but hanged again after relaunching Teams.

Here is the window Teams gets stucked on :

I can use Teams Web app but have the message :

We're experiencing limitations with OneNote in Microsoft Teams. Please use OneNote for the web to edit this notebook.

When opening OneNote for the web i have issues with notebooks not showing some tabs with folowing error message :

Reloading page does not solve the problem.

Who can you help me for both problems ?

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-01-25T18:18:43+00:00

    Yes.  Tried lots of things, but this finally worked.

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  2. Anonymous
    2021-01-26T02:41:40+00:00

    Nice! Works like a charm!

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  3. Anonymous
    2021-01-26T16:47:44+00:00

    This worked for me; Had to include steps 8-9.

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  4. Anonymous
    2021-01-26T20:51:10+00:00

    way to go Sergio!!

    Install an old version. Worked!!!

    I found an old version of Teams on this site:

    https://microsoft-teams.en.uptodown.com/windows/versions

    Installed Teams 1.3.00.24758 - Worked like a charm!

    hope Microsoft Team caught on to that problem

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  5. Anonymous
    2021-01-27T00:36:23+00:00

    I have solved the problem using solution number 2 of the following website:

    https://appuals.com/microsoft-teams-stuck-while-loading-on-windows-10/

    Actually, in my case, it was something related to the login. I run in compatibility mode for windows 7. Then, after logging in, I turn it off back. It is working now perfectly and fast.

    Hope it helps you all.

    Marcelo.

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