Microsoft teams stuck on "Loading Microsoft Teams"

Anonymous
2020-03-24T11:00:18+00:00

Hi,

I have a reccurent issue with MS teams app from desktop on Windows 10, it loads, and ask to sign into O365. Then it hangs for hours.... task manager shows 4 Teams.exe threads. 

I have uninstalled, rebooted, and reinstalled 64 bit Teams.  Cleared all cached credentials in Windows 'credential manager'

Cleaned up user Team cache with

set TEAMPATH=%appdata%\Microsoft\teams

del /Q %TEAMPATH%"application cache"\cache\*.*

del /Q %TEAMPATH%\blob_storage\*.*

del /Q %TEAMPATH%\Cache\*.*

del /Q %TEAMPATH%\databases\*.*

del /Q %TEAMPATH%\GPUcache\*.*

del /Q %TEAMPATH%\IndexedDB\*.*

del /Q %TEAMPATH%"Local Storage"\*.*

del /Q %TEAMPATH%\tmp\*.*

pause

Reinstalled Teams : It worked once but hanged again after relaunching Teams.

Here is the window Teams gets stucked on :

I can use Teams Web app but have the message :

We're experiencing limitations with OneNote in Microsoft Teams. Please use OneNote for the web to edit this notebook.

When opening OneNote for the web i have issues with notebooks not showing some tabs with folowing error message :

Reloading page does not solve the problem.

Who can you help me for both problems ?

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-01-25T05:34:23+00:00

    I am facing same problem since last 3 days. To whome shall I send the logs ?

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  2. Anonymous
    2021-01-24T14:50:49+00:00

    For me the same: I delted my cached account information. I reinstalled Office several times. I ron windows update and I updated my Windows using a repair installation. I unistalled and reinstalled Office. Only solution: Team installation from

    https://microsoft-teams.en.uptodown.com/windows/versions

     using the version 1.3.00.24758

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  3. Anonymous
    2021-01-19T15:54:43+00:00

    Okay, not sure why that works and all that other stuff did not, but it does, and results matter!

    Thank you!

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  4. Anonymous
    2021-01-19T12:29:53+00:00

    You Sir, are an efing genius!

    This is the only right solution. After the first proper start you can switch the compatibility mode off again. Yes, I did all the reinstalling from the C:\Program Files (x86) folder and stuff, but nothing worked. Then this, after hours.

    BLOW THE HORNS, this is it!

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  5. Anonymous
    2021-01-05T12:05:17+00:00

    I simply right-clicked on the MS Team icon and selected "Troubleshoot compatibility" and it worked thereafter. Not an elegant solution but i hope it helps.

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