Microsoft teams stuck on "Loading Microsoft Teams"

Anonymous
2020-03-24T11:00:18+00:00

Hi,

I have a reccurent issue with MS teams app from desktop on Windows 10, it loads, and ask to sign into O365. Then it hangs for hours.... task manager shows 4 Teams.exe threads. 

I have uninstalled, rebooted, and reinstalled 64 bit Teams.  Cleared all cached credentials in Windows 'credential manager'

Cleaned up user Team cache with

set TEAMPATH=%appdata%\Microsoft\teams

del /Q %TEAMPATH%"application cache"\cache\*.*

del /Q %TEAMPATH%\blob_storage\*.*

del /Q %TEAMPATH%\Cache\*.*

del /Q %TEAMPATH%\databases\*.*

del /Q %TEAMPATH%\GPUcache\*.*

del /Q %TEAMPATH%\IndexedDB\*.*

del /Q %TEAMPATH%"Local Storage"\*.*

del /Q %TEAMPATH%\tmp\*.*

pause

Reinstalled Teams : It worked once but hanged again after relaunching Teams.

Here is the window Teams gets stucked on :

I can use Teams Web app but have the message :

We're experiencing limitations with OneNote in Microsoft Teams. Please use OneNote for the web to edit this notebook.

When opening OneNote for the web i have issues with notebooks not showing some tabs with folowing error message :

Reloading page does not solve the problem.

Who can you help me for both problems ?

Microsoft Teams | Microsoft Teams for business | Other

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44 answers

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  1. Anonymous
    2021-05-17T15:32:50+00:00

    Hey,

    teams was working just fine until some weeks ago, tried everything, still doesn't work...is Microsoft working on a fix? It seems to be a common problem for a lot of people!

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  2. Anonymous
    2021-05-17T03:06:52+00:00

    Hi,

    try to install 32bit version of Teams. It worked for me.

    cheers.

    FS

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  3. Anonymous
    2021-04-12T05:24:54+00:00

    Plz solve my problem as soon as possible

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  4. Anonymous
    2021-04-09T18:33:07+00:00

    Hi,

    I have a reccurent issue with MS teams app from desktop on Windows 10, it loads, and ask to sign into O365. Then it hangs for hours.... task manager shows 4 Teams.exe threads. 

    I have uninstalled, rebooted, and reinstalled 64 bit Teams.  Cleared all cached credentials in Windows 'credential manager'

    Cleaned up user Team cache with

    set TEAMPATH=%appdata%\Microsoft\teams

    del /Q %TEAMPATH%"application cache"\cache\.*
    del /Q %TEAMPATH%\blob_storage\
    .*
    del /Q %TEAMPATH%\Cache\.*
    del /Q %TEAMPATH%\databases\
    .*
    del /Q %TEAMPATH%\GPUcache\.*
    del /Q %TEAMPATH%\IndexedDB\
    .*
    del /Q %TEAMPATH%"Local Storage"\.*
    del /Q %TEAMPATH%\tmp\
    .*
    pause

    Reinstalled Teams : It worked once but hanged again after relaunching Teams.

    Here is the window Teams gets stucked on :

    Image

    I can use Teams Web app but have the message :

    We're experiencing limitations with OneNote in Microsoft Teams. Please use OneNote for the web to edit this notebook.
    When opening OneNote for the web i have issues with notebooks not showing some tabs with folowing error message :

    Image

    Reloading page does not solve the problem.

    Who can you help me for both problems ?

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2021-02-20T14:58:45+00:00

    Only thing that worked for me - thanks!

    Was this answer helpful?

    0 comments No comments