Microsoft teams stuck on "Loading Microsoft Teams"

Anonymous
2020-03-24T11:00:18+00:00

Hi,

I have a reccurent issue with MS teams app from desktop on Windows 10, it loads, and ask to sign into O365. Then it hangs for hours.... task manager shows 4 Teams.exe threads. 

I have uninstalled, rebooted, and reinstalled 64 bit Teams.  Cleared all cached credentials in Windows 'credential manager'

Cleaned up user Team cache with

set TEAMPATH=%appdata%\Microsoft\teams

del /Q %TEAMPATH%"application cache"\cache\*.*

del /Q %TEAMPATH%\blob_storage\*.*

del /Q %TEAMPATH%\Cache\*.*

del /Q %TEAMPATH%\databases\*.*

del /Q %TEAMPATH%\GPUcache\*.*

del /Q %TEAMPATH%\IndexedDB\*.*

del /Q %TEAMPATH%"Local Storage"\*.*

del /Q %TEAMPATH%\tmp\*.*

pause

Reinstalled Teams : It worked once but hanged again after relaunching Teams.

Here is the window Teams gets stucked on :

I can use Teams Web app but have the message :

We're experiencing limitations with OneNote in Microsoft Teams. Please use OneNote for the web to edit this notebook.

When opening OneNote for the web i have issues with notebooks not showing some tabs with folowing error message :

Reloading page does not solve the problem.

Who can you help me for both problems ?

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

44 answers

Sort by: Most helpful
  1. Anonymous
    2020-08-05T19:22:03+00:00

    My Teams app is not loading either. Have tried deleting directories but did not help.

    I do have a logfile to share. How do I do that?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-11-20T16:26:40+00:00

    Where did you locate an older copy of Teams?  I have just installed Teams on 16 laptops, 13 went fine, 3 are following all the issues reported here.  I have also tried all the troubleshooting offered here and I am still at an impasse.  Any help would be greatly appreciated.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2020-10-12T15:05:37+00:00

    Hi,

    I can't sign in with my phone it show loading and can't go to the next step my phone is redmi note 8 pro and miui version is 12 what happen i have class to attend with that app so please help me possible if you can

    Thanks,

    With Regards,

    Tharaphioo

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-09-30T19:35:14+00:00

    We are showing this same issue. We have tried to remove the files, uninstalling and reinstalling Teams, and just about anything else. It seems that sometimes it does finally pick up on people, but we would like to know what is causing this and how to fix it quickly.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2020-06-25T15:10:21+00:00

    When conduct some classes or program sometimes its hanging so much

    Was this answer helpful?

    0 comments No comments