MS TEAMS- "we couldn't complete the call"

Anonymous
2020-08-09T13:50:16+00:00

Hello,

I've a case where MS Teams, the mobile app was working fine until suddenly it didn't. Every time we try joining a call, we get the message "we couldn't complete the call". Is there a reason for this? Does anybody have any idea how to resolve this?

Microsoft Teams | Microsoft Teams for education | Calendar | Other

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  1. Anonymous
    2020-08-13T13:11:10+00:00

    Hi All,

    I tried difference device to download the teams from google play, find the issue only happend in android version 6 or below, my other 2 devises work fine with the latest apps with android 7.0 & 9.0.

    I dont know if it the bugs.

    The only solution is uninstall the apps which you downloaded from play store, and install a previous version through 3rd party website, I tried the versioin in May, it works super fine with the calls.

    https://m.apkpure.com/microsoft-teams/com.microsoft.teams/versions

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  2. Anonymous
    2020-08-13T14:59:49+00:00

    all the above I tried but still not working

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  3. Anonymous
    2020-08-14T01:19:35+00:00

    Hello,

    I've a case where MS Teams, the mobile app was working fine until suddenly it didn't. Every time we try joining a call, we get the message "we couldn't complete the call". Is there a reason for this? Does anybody have any idea how to resolve this?

    I too have the same issue. It was working fine until 4 days ago.

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  4. Anonymous
    2020-08-14T13:25:27+00:00

    I too have same issue while trying to join meeting from amazon Fire

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  5. Anonymous
    2020-08-14T16:31:06+00:00

    Hello

    Everytime Ï am trying to join microsoft teams from my phone,  ï get the message, "we couldnt complete your call".

    How cam Ï resolve this matter.

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