This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hello,
I've a case where MS Teams, the mobile app was working fine until suddenly it didn't. Every time we try joining a call, we get the message "we couldn't complete the call". Is there a reason for this? Does anybody have any idea how to resolve this?
Additional calendar-related features and issues within Microsoft Teams for Education
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I am also having same issue. Kid's online classes are effected due to this. I have 2 Amazon fire tabs and facing issues in both of them.
Still not connecting
Hello,
I've a case where MS Teams, the mobile app was working fine until suddenly it didn't. Every time we try joining a call, we get the message "we couldn't complete the call". Is there a reason for this? Does anybody have any idea how to resolve this?
i have the same issue! kids classes are getting affected. the problematic device is samsung tab4 (android).
although able to connect call with other device.
till yesterday it was working fine. today suddenly it fails to connect the call.
do let me know when it solved
Hello,
I've a case where MS Teams, the mobile app was working fine until suddenly it didn't. Every time we try joining a call, we get the message "we couldn't complete the call". Is there a reason for this? Does anybody have any idea how to resolve this?
i have the same issue! kids classes are getting affected. the problematic device is samsung tab4 (android).
although able to connect call with other device.
till yesterday it was working fine. today suddenly it fails to connect the call.
do let me know when it solved
Even I have the same problem when connecting in a table app or through a browser window
Kindlyrics let me know how to resolve this I am a teacher
We should all report this issue on google play store app as well.