MS TEAMS- "we couldn't complete the call"

Anonymous
2020-08-09T13:50:16+00:00

Hello,

I've a case where MS Teams, the mobile app was working fine until suddenly it didn't. Every time we try joining a call, we get the message "we couldn't complete the call". Is there a reason for this? Does anybody have any idea how to resolve this?

Microsoft Teams | Microsoft Teams for education | Calendar | Other

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  1. Anonymous
    2020-08-11T17:12:39+00:00

    We have the same problem since yesterday (August 10). Occur on an Amazon Fire HD 10 (gen 7).

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  2. Anonymous
    2020-08-11T11:19:47+00:00

    We should all report this issue on google play store app as well.

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    3 people found this answer helpful.
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  3. Anonymous
    2020-08-11T10:46:37+00:00

    Hello,

    I've a case where MS Teams, the mobile app was working fine until suddenly it didn't. Every time we try joining a call, we get the message "we couldn't complete the call". Is there a reason for this? Does anybody have any idea how to resolve this?

    i have the same issue! kids classes are getting affected. the problematic device is samsung tab4 (android).

    although able to connect call with other device.

    till yesterday it was working fine. today suddenly it fails to connect the call.

    do let me know when it solved

    Even I have the same problem when connecting in a table app or through a browser window 

    Kindlyrics let me know how to resolve this I am a teacher

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    4 people found this answer helpful.
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  4. Anonymous
    2020-08-11T06:50:46+00:00

    Hello,

    I've a case where MS Teams, the mobile app was working fine until suddenly it didn't. Every time we try joining a call, we get the message "we couldn't complete the call". Is there a reason for this? Does anybody have any idea how to resolve this?

    i have the same issue! kids classes are getting affected. the problematic device is samsung tab4 (android).

    although able to connect call with other device.

    till yesterday it was working fine. today suddenly it fails to connect the call.

    do let me know when it solved

    Was this answer helpful?

    2 people found this answer helpful.
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  5. Anonymous
    2020-08-11T06:06:38+00:00

    Still not connecting

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