MS TEAMS- "we couldn't complete the call"

Hi All,

I tried difference device to download the teams from google play, find the issue only happend in android version 6 or below, my other 2 devises work fine with the latest apps with android 7.0 & 9.0.

I dont know if it the bugs.

The only solution is uninstall the apps which you downloaded from play store, and install a previous version through 3rd party website, I tried the versioin in May, it works super fine with the calls.

https://m.apkpure.com/microsoft-teams/com.microsoft.teams/versions

Hello,

My name is Veejay, an Independent Advisor and a Microsoft user like you and I'll be glad to help you.

Does the issue also happens when you try to join a call via desktop app and web app?

Web app link: https://teams.microsoft.com

Please let me know the results.

Thank You!

I'm a med school student and face the same issue while taking inline classes.Kindly look into this matter and provide a solution as soon as possible.

Hello,

I've a case where MS Teams, the mobile app was working fine until suddenly it didn't. Every time we try joining a call, we get the message "we couldn't complete the call". Is there a reason for this? Does anybody have any idea how to resolve this?

My  name is  sumit kumar.

Microsoft teams we could'nt the call  kyu dikha raha hai.

Thanks Phani... it worked for me.. I hope Microsoft will also fix this issue.

Hi Indhu,

can you share link as well? I tried 3 older versions from apkmirror but was unable to install even a single one. 

Hi NishantGupta4

I used this and it worked for me

https://www.apkmirror.com/apk/microsoft-corporation/microsoft-teams/microsoft-teams-1416-1-0-0-2020072202-release/

Variant -->2020569021

Good Luck.

Phani...