MS TEAMS- "we couldn't complete the call"

Anonymous
2020-08-09T13:50:16+00:00

Hello,

I've a case where MS Teams, the mobile app was working fine until suddenly it didn't. Every time we try joining a call, we get the message "we couldn't complete the call". Is there a reason for this? Does anybody have any idea how to resolve this?

Microsoft Teams | Microsoft Teams for education | Calendar | Other

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  1. Anonymous
    2020-08-16T11:35:28+00:00

    I used this and it worked for me - uninstall teams before installing this version. Also, do at your own risk as this is not from official play store. 

    https://www.apkmirror.com/apk/microsoft-corporation/microsoft-teams/microsoft-teams-1416-1-0-0-2020072202-release/

    Variant -->2020569021

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  2. Anonymous
    2020-08-16T11:35:05+00:00

    I used this and it worked for me - uninstall teams before installing this version. Also, do at your own risk as this is not from official play store. 

    https://www.apkmirror.com/apk/microsoft-corporation/microsoft-teams/microsoft-teams-1416-1-0-0-2020072202-release/

    Variant -->2020569021

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  3. Anonymous
    2020-08-16T10:40:44+00:00

    Same case with me.

    If someone have solution so plz contact me.

    Email: ******@gmail.com

    Phone: +923462230853

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  5. Anonymous
    2020-08-15T07:34:12+00:00

    Hello,

    i am also facing same issues (we couldn't complete call) , when my son trying to join online classes. 

    I am using Amazon ( fire HD 10 ( 7th generation).

    The issue is started from 10th Aug 2020.

    I have tried couple of times to uninstall and installing Microsoft Team but still the issue occurred.

    I am able to join call from other device.

    Please help me out in resolving issue asap.

    Thanks & regards,

    Sachin

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