MS TEAMS- "we couldn't complete the call"

Anonymous
2020-08-09T13:50:16+00:00

Hello,

I've a case where MS Teams, the mobile app was working fine until suddenly it didn't. Every time we try joining a call, we get the message "we couldn't complete the call". Is there a reason for this? Does anybody have any idea how to resolve this?

Microsoft Teams | Microsoft Teams for education | Calendar | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

56 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2020-08-18T20:49:59+00:00

    The version now available in the Play Store should resolve this issue so please update the version on your phone.  Thank you for the reports on this.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-08-18T08:57:57+00:00

    I also have the same issue.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-08-18T08:57:11+00:00

    I also have the same issue. Please solve it ASAP.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-08-18T07:00:22+00:00

    Sir,

    Thank you for sharing the link.

    This actually solved the problem for me.

    Thanks a bunch again!

    Regards,

    Shwetha

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-08-18T06:58:32+00:00

    Sorry for late reply. I downloaded from https://teams.en.uptodown.com/android/versions

    Was this answer helpful?

    0 comments