MS TEAMS- "we couldn't complete the call"

Anonymous
2020-08-09T13:50:16+00:00

Hello,

I've a case where MS Teams, the mobile app was working fine until suddenly it didn't. Every time we try joining a call, we get the message "we couldn't complete the call". Is there a reason for this? Does anybody have any idea how to resolve this?

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  1. Anonymous
    2020-08-09T14:26:43+00:00

    Hello,

    My name is Veejay, an Independent Advisor and a Microsoft user like you and I'll be glad to help you.

    Does the issue also happens when you try to join a call via desktop app and web app?
    Web app link: https://teams.microsoft.com

    Please let me know the results.
    Thank You!

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