Teams desktop sign-in error code - 0xCAA30194

Anonymous
2020-04-28T13:04:00+00:00

"desktop-b7155f36-42c2-40cf-8706-61c30b93b223

Error code - caa30194

There's a more permanent way to sign in to Microsoft Teams. If you're having trouble completing the process, talk to your IT admin"

Our company has been using Teams  for a while, it works very well for me until today. I can't sign in Teams desktop in my computer after I upgraded my OS from Win7 to Win10. But the funny part is that Teams web and Teams in my Phone(android)  are still working very well. The desktop Teams feedbacks with error code: 0xCAA30194, which is attached below. Can anyone help with it? Thanks in advance.

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

62 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2020-07-20T14:18:35+00:00

    Same problem to me... tried everyting.... chache cleared, json file removed, reinstalled many times... nothing worked :(

    Alessandro,

    I found that enabling TLS 1.0 / 1.1 and 1.2 in Internet Options has fixed this for me. 

    I turned off 1.0 and 1.1 for something else a while ago. Turns out you kind of need these onfor Microsoft Teams.

    I hope this works for you man!

    Kind Regards,

    Jeff

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments
  2. Anonymous
    2020-07-20T12:31:08+00:00

    Same problem to me... tried everyting.... chache cleared, json file removed, reinstalled many times... nothing worked :(

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments
  3. Anonymous
    2020-06-26T06:46:27+00:00

    I have this problem too.

    Sometimes, when i reinstall the application, i can use it again.

    Now even that won't work anymore.

    I deleted the cache and all the other files inside the folders mentioned above.

    My company is using Teams as main platform to communicate and the webversion is not cutting it for me.

    Kind regards.

    Jeff

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-06-25T23:05:53+00:00

    Hello!

    I have the same issue. I tried all steps mentioned on this topic, but the error persists.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-06-25T15:04:26+00:00

    Buenos días.

    Yo hace unas dos semanas que tengo el mismo error al usar el teams versión escritorio de una pc de la empresa.

    Ya hice todos los pasos indicados, incluso seguí los pasos de un usuario que comentaba borrar los archivos json, pero nada, sigue el mismo error.

    Para comentar que la versión web si funciona normal.

    Agradecería su ayuda por favor.

    Atte.

    Ivan Cruz Smith.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments