Teams desktop sign-in error code - 0xCAA30194

Anonymous
2020-04-28T13:04:00+00:00

"desktop-b7155f36-42c2-40cf-8706-61c30b93b223

Error code - caa30194

There's a more permanent way to sign in to Microsoft Teams. If you're having trouble completing the process, talk to your IT admin"

Our company has been using Teams  for a while, it works very well for me until today. I can't sign in Teams desktop in my computer after I upgraded my OS from Win7 to Win10. But the funny part is that Teams web and Teams in my Phone(android)  are still working very well. The desktop Teams feedbacks with error code: 0xCAA30194, which is attached below. Can anyone help with it? Thanks in advance.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-10-07T17:18:51+00:00

    I faced the same login issue with MS Team desktop client, with error code - caa30194

    Uninstalled , the couple of reset done - nothing worked. Finally change the compatibility mode:

    • Right click MS Teams app icon and open the 'Properties' window.
    • Under 'Compatibility' tab, check the 'Run this program in compatibility mode for:' and select Windows 8
    • Click Apply and Click OK.

    This helps to resolved my teams issue. :)

    Hope this can help you too.

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  2. Anonymous
    2020-06-23T22:18:18+00:00

    I had the same issue and this fix the problem for me.

    Upon looking deeper into the Teams log, it was noticed that the runtime failure was causing because of the file not found errors related to all 4 JSON files in the Teams installable location below. Though the json files were exist on that location but I assume that they may have got corrupted. I have deleted all 4 json files along with logs file from this location and restart the Teams, sign in and BOOM!!. All the 4 Json files and a log file has been re-created and no issues logging into Teams since then😊

    %appdata%\Microsoft\teams

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  3. Anonymous
    2020-12-30T20:32:51+00:00
    • Right click MS Teams app icon and open the 'Properties' window.
    • Under 'Compatibility' tab, check the 'Run this program in compatibility mode for:' and select Windows 8
    • Click Apply and Click OK.

    This helps to resolved my teams issue. :)

    Hope this can help you too.

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    10+ people found this answer helpful.
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  4. Anonymous
    2020-10-14T09:58:39+00:00

    Hi,

    We were also facing the same issue in multiple computers, I quickly followed the following steps and voila, 

    1. Right Click on the app and go to properties
    2. Go to Compatibility tab
    3. On the compatibility mode, Tick Run this program in compatibility mode for and select windows 7

    Open the app and it opens up with no error.

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  5. Anonymous
    2020-04-28T15:34:58+00:00

    Hi Dahai He,

    Thanks for reaching us in community!

    For such an issue, you can first try to clear Teams cache in your PC to see if it helps for your dilemma:

    1. Fully exit the Microsoft Teams desktop client.
    2. Go to File Explorer, and type in %appdata%\Microsoft\teams.
    3. Once in the directory, you’ll see a few of the following folders:

    a. From within ‘Application Cache’, go to Cache and delete any of the files in the Cache location.

       *   %appdata%\Microsoft\teams\application cache\cache

    b. From within ‘Blob_storage’, delete any files that are located in here if any.

       *   %appdata%\Microsoft\teams\blob_storage

    c. From within ‘Cache’, delete all files.

       *   %appdata%\Microsoft\teams\Cache

    d. From within ‘databases’, delete all files.

       *   %appdata%\Microsoft\teams\databases

    e. From within ‘GPUCache’, delete all files.

       *   %appdata%\Microsoft\teams\GPUcache

    f. From within ‘IndexedDB’, delete the .db file.

       *   %appdata%\Microsoft\teams\IndexedDB

    g. From within ‘Local Storage’, delete all files.

       *   %appdata%\Microsoft\teams\Local Storage

    h. Lastly, from within ‘tmp’, delete any file.

       *   %appdata%\Microsoft\teams\tmp

    1. Restart Teams client.

    If clearing cache cannot resolve your problem, we'd like check the error log from you so that we can analyze your situation further. I will generate a private message for you, please kindly check the email notification later.

    Best,

    Shawn

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