pop up box interrupts with "Are you still there?"

Anonymous
2020-03-30T12:50:53+00:00

I have more than one TEAMS tab open at a time, and other tabs as well.  I will switch back and forth between tabs.  Sometimes, when I switch back to a TEAMS tab, even if I've only been off that particular tab for a few minutes, a box pops up saying "Are you still there?" and there is a button saying "I'm Back".  This is the only option to make the box go away.  Once I click on the button, the whole TEAMS site resets, and interrupts what I was working on.  I am having a hard enough time trying to figure out TEAMS, without having the program purposely set me back like this.  I want to pull my hair out.  How can I stop it from popping up like this?  Is there a setting somewhere that I can change?  

Thank you

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-10-28T20:24:37+00:00

    please really fix the problem mutable months sense this message please don't just send robot messages

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  2. Anonymous
    2020-11-09T17:57:04+00:00

    I'm on a Chromebook, running Chrome.

    I only have two Microsoft tabs open, one for Outlook, one for Teams. Other non-MS tabs are open.

    I've been running this way for a while.

    I've never been able to open the Teams tab first, or, after an appropriate idle time, like overnight, the Outlook tab says I need to log in again, and I can't.

    The solution has been to open the Outlook tab, log in, and use the waffle button ctrl-Teams to open Teams in a new tab.

    Today, that doesn't work.

    Outlook opens, asks for a login, challenges with the Two-Factor SMS, and brings up Outlook.

    Opening the new tab to Teams doesn't work. I can't open it in an Incognito tab, either.

    The message on screen is "To re-enable the application the tab needs to be refreshed." and a button that says "I'm back". Tapping the button, refreshing, clearing cache, nothing makes a difference.

    I have Teams open on my Android phone, but I can't get it to open on the web on Chromebook.

    (On Android, the Chrome browser isn't supported. It says I need to use the app.)

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  3. Anonymous
    2020-11-10T21:54:15+00:00

    Hopefully Microsoft can fix the issue here given that it has been happening for over half a year.  It is hugely beneficial for me to have 3 teams tabs open with separate spreadsheets in and the current bug with the "are you still there" prompts makes it unworkable.

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  4. Anonymous
    2020-11-22T17:02:41+00:00

    Please just remove the "are you still there" popup. It serves absolutely no purpose other to annoy people.

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    30+ people found this answer helpful.
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  5. Anonymous
    2020-12-10T15:47:45+00:00

    Any update on this Microsoft?  This issue affects me EVERY DAY.  

    And... when you are in a Teams meeting within a tab (and the "I'm back" pop up comes up)  it prevents me from accessing the menu icons on the Teams meeting session.  I click on "I'm back" and then I lose connectivity to the meeting and then have to rejoin.

    PLEASE FIX THIS!!!!

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    10+ people found this answer helpful.
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