Chats not refreshing / showing latest messages in microsoft teams

Anonymous
2020-08-21T03:19:11+00:00

For some reason all of a sudden I cannot see any new messages in the chat during class on my laptop. The messages appear on my mobile but they arnt coming in the chat on my PC. Please help me the chat is very vital for my classes

Microsoft Teams | Microsoft Teams for education | Chats | Group chats

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-03-26T14:00:16+00:00

Yes. This is what we see. Clearing the cache updates all versions, but the Mobile and Browser versions update themselves without clearing the cache.

So far the survey shows that most users (about 70%) do not see this issue at all, though they are using the same versions as the ones who do see the issue.

All are on Windows 10.

All are using both Mobile and Desktop.

None are using the browser version.

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  1. Anonymous
    2021-09-29T08:34:34+00:00

    Deleting the library files helps, but the issue comes back after a time. Therefore I wrote a litte script for it. Might be helpful to some of you. Feel free to use it: https://github.com/HenningBertsch/ms-teams-fix

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  2. Anonymous
    2021-09-27T11:01:12+00:00

    More than a year ago: 21 August 2020

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  3. Anonymous
    2021-09-27T10:56:47+00:00

    You have to quit and restart Teams after every "server/organisation change" (the selection at the top right, by the profile picture).
    That's really annoying.

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  4. Anonymous
    2021-09-24T12:45:12+00:00

    Dear Microsoft Team can you please do some thing about this Bug!!!! It's getting worse and more annoying every day. If you need someone who can test something on his PC, please contact me and I am happy to help you as long as we can solve this problem.

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