Chats not refreshing / showing latest messages in microsoft teams

Anonymous
2020-08-21T03:19:11+00:00

For some reason all of a sudden I cannot see any new messages in the chat during class on my laptop. The messages appear on my mobile but they arnt coming in the chat on my PC. Please help me the chat is very vital for my classes

Microsoft Teams | Microsoft Teams for education | Chats | Group chats

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Anonymous
2021-03-26T14:00:16+00:00

Yes. This is what we see. Clearing the cache updates all versions, but the Mobile and Browser versions update themselves without clearing the cache.

So far the survey shows that most users (about 70%) do not see this issue at all, though they are using the same versions as the ones who do see the issue.

All are on Windows 10.

All are using both Mobile and Desktop.

None are using the browser version.

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  1. Anonymous
    2021-05-06T20:12:58+00:00

    I am using 1.4.00.8872 (from 4/7/2021)

    This is happening on Windows 10 and Linux but not Mac.

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  2. Anonymous
    2021-05-06T18:23:23+00:00

    Running Teams version 1.4.00.8872 (64 -bit) - Seems to have resolved these issues.

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  3. Anonymous
    2021-05-06T16:55:05+00:00

    This problem is affecting our entire dev team.  It has multiple symptoms:

    • Content in threads is appearing out of order/grouped by contributor
    • The thread is marked on the left panel as having new content, but you have to leave and re-enter the thread to see any updates

    We migrated to teams from other platforms because it was included in our licensing, but this bug has actually put our ability to support our production environment at risk because we cannot effectively communicate and have had to result to conference calls during production issues.

    There are requests to get off of teams just because of this issue that seems like a minor thing if you hear the complaints but it is huge if your real time collaboration tool is not real time and not presenting the information in the order that things are being posted.

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  4. Anonymous
    2021-05-05T17:52:42+00:00

    I have this problem too, and it's driving me bonkers. I have to log-out/log back in to see new responses or even reactions in a thread. I get notifications in my activity feed, but no actual content in channel threads. ARGH.

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