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Can’t use in app feedback because app fails to launch every time. Please escalate.
iPhone Teams App Keeps Crashing
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Anonymous
Aloha, I am currently using the Microsoft teams app on my iphone, however the app keeps on crashing. I still receive notifications and the app opens, however it will not stay open for any longer than about 4-5 seconds. I have tried multiple times to uninstall and reinstall the app and also restarting my device but to no avail Both my device and app are up to date. Apple said that they were unable to help me on their end because Teams is a third party app.
Does anyone know how to resolve this issue? Mahalo in advance for your help.
*EDIT: Issue has been automatically fixed by the Microsoft Team as of July 28, 2020. Thank you to all who voiced their issues and offered solutions as well.*
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Anonymous
2020-07-28T05:29:15+00:00 -
Anonymous
2020-07-28T05:16:40+00:00 Hi,
I'm Rodell, Independent Advisor and a Microsoft User like you. Let me help you out with your concern.
May I ask what type of iPhone are you using, also the IOS version.
In this scenario, I suggest you feedback the issue and send the Teams log to the in-app team. You can just click Settings > Help and feedback > Report an issue to send the log file to the related team. And after the standard version releases out, the fix could apply to Teams with the next update. Your time and patience are highly appreciated.
Regards,
Rodell