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Aloha, I am currently using the Microsoft teams app on my iphone, however the app keeps on crashing. I still receive notifications and the app opens, however it will not stay open for any longer than about 4-5 seconds. I have tried multiple times to uninstall and reinstall the app and also restarting my device but to no avail Both my device and app are up to date. Apple said that they were unable to help me on their end because Teams is a third party app.
Does anyone know how to resolve this issue? Mahalo in advance for your help.
*EDIT: Issue has been automatically fixed by the Microsoft Team as of July 28, 2020. Thank you to all who voiced their issues and offered solutions as well.*
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Having the same exact issue. Teams stays open for a couple seconds longer when I clear the app’s cache in Settings > Teams > Clear App Data, but nevertheless crashes everytime. New problem occured sometine after 5PM yesterday. Tried fresh installs, resets, removing other apps - no luck.
Exact same issue here with the latest update. My update happened yesterday, and the crashing immediately started. I’m on IOS 13.6
iPhone pro max, iOS 13.6.
same exact issue as others.
Hi Rodell,
Thanks for your reply & for your guidance! I really appreciate it.
I have an iPhone 11 pro (iOS version 13.6).
Unfortunately, the app does not stay open long enough for me to report the issue through the app settings. The time frame I have for the app to stay open ranges anywhere from a second or two (or 4-5 seconds if I'm lucky). Most of the time if I try to toggle to a different screen (from chat to settings or from notifications to chat, etc.) the app will automatically close. I appreciate your suggestion though. Hopefully the next app update it will work.
Thank you,
Kristen
Can’t use in app feedback because app fails to launch every time. Please escalate.
Using latest iOS 13.6 uodate with iPhone 11 Pro Max.