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Aloha, I am currently using the Microsoft teams app on my iphone, however the app keeps on crashing. I still receive notifications and the app opens, however it will not stay open for any longer than about 4-5 seconds. I have tried multiple times to uninstall and reinstall the app and also restarting my device but to no avail Both my device and app are up to date. Apple said that they were unable to help me on their end because Teams is a third party app.
Does anyone know how to resolve this issue? Mahalo in advance for your help.
*EDIT: Issue has been automatically fixed by the Microsoft Team as of July 28, 2020. Thank you to all who voiced their issues and offered solutions as well.*
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
Same issue here. It started last night. When it crashed the first time, my iOS wasn’t the latest verison. Then I updated iOS to 13.6 and reinstalled the app, no luck. I’m using iPhone 7 Plus. MS Teams version is 2.0.17.
Is there any soultion other than just reporting the issue?
I’m also experiencing the same issue and I need access to teams on my phone for work!
Unfortunately, I haven’t been able to find a solution yet. It seems like many others are having the same issue as well.
Hopefully Microsoft is able to fix this problem quickly. It seems to be associated with an update. Will keep everyone posted if a solution is found!
Is there any soultion other than just reporting the issue?
I’m also experiencing the same issue and I need access to teams on my phone for work!
The same issue is happening with me. The app crashes 3-4sec after launching.
Tried deleting the app and re-installing it, nothing helped. This issue started happening yesterday at 6PM.
is there any soultion? I need to access teams on my phone for work.
It's crashing for me too & it started last night.