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Hi there,
My teams status is constantly switching to "away" while I am working on my computer. This is very frustrating as my co-workers need to know when I am actually away or available.
Is there a manual override for this? It would be excellent to be able to set it as available so that my team knows they can reach my even if I am working on paper, or in this case if it has switched itself to "away".
Thanks!
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Having the same issue. Not a good thing when your boss likes to check on his reports Teams status and sees you’re “away” when you’re really not. I am on Windows 7 64 bit
Having the same issue. Not a good thing when your boss likes to check on his reports Teams status and sees you’re “away” when you’re really not. I am on Windows 7 64 bit
Yes- our team is having these issues as well, and its a serious detriment to relationships with leadership. We need accuracy in this space, especially because, up until a few weeks ago, we had it. Is there an update we can reverse to ditch this??
I have the same issue. I am certain this can be resolved if Microsoft dedicates some resources to it. My professional organization uses Slack. The app handles "status" beautifully. There are no automatic or default changes. It keeps your the message you select until you personally change it. It also enables you to easily customize your status, and set dates and times for a particular status. For example, you can say "On Vacation" and enable that message from 8 a.m. on Monday, month/day to 10 a.m. on Thursday, month/day, etc.
I just noticed this is happening to me as well in the last couple of days. If Teams is open, but minimized it will change my status to idle. I then have to click into Teams and move the mouse around to change it back to available. It doesn't matter if I'm actively working on my computer or not. I've tried manually setting the status to available and it does nothing. There's also no setting to prevent my status from ever going idle. I don't understand that one. I prefer to manually set my status as I use both the desktop and phone app.
Whatever this last upgrade was caused a lot of issues with the app on my phone as well. I'm sure Microsoft is pushing upgrades fast to keep up with the WFH demands, but they really need to make sure they're giving QA time to test these first.
Having the same issue! So frustrating, and it seems to be part of a recent update where I had to sign back in a few times during the middle of the day. The Teams status / presence is not working appropriately and needs a fix. It shows I am Away while I am in a scheduled meeting!