Teams away setting automatically switching on when not away

Anonymous
2020-07-01T17:06:37+00:00

Hi there, 

My teams status is constantly switching to "away" while I am working on my computer. This is very frustrating as my co-workers need to know when I am actually away or available.

Is there a manual override for this? It would be excellent to be able to set it as available so that my team knows they can reach my even if I am working on paper, or in this case if it has switched itself to "away".

Thanks!

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-06-04T12:57:29+00:00

    Having the exact same issue for a couple of days now. Regardless of being available, being in a call or even just busy in teams in general, it shows the status as away - even if you manually change your status, it remains this way???

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  2. Anonymous
    2021-06-18T18:27:51+00:00

    I am experiencing the same issue.  I am actively working on my machine, with teams in the background; however, my status is set to away after 5 minutes.  My machine is not idle , asleep, etc...; I am using the machine actively when this occurs.  

    This is negatively affecting my work performance and perception in the workplace, and I know several others who are experiencing the same.  If anyone has experienced this and explored alternatives to teams, please let me know.

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  3. Anonymous
    2021-06-18T18:29:53+00:00

    I am confused as to why this widespread programmatic issue hasn't been resolved yet.  Without an account manager liaison, customers are forced to roll the dice posting on this forum, and it looks like this has been going on for 2+ years.

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  4. Anonymous
    2021-06-18T18:38:06+00:00

    This is horrible that MS hasn't fixed this. Eventually, they will when enough people jump ship. We have customers moving over to Slack and other messages collaboration apps. Even as an MS Partner, I cannot in good conscience recommend teams.

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  5. Anonymous
    2021-06-23T00:06:56+00:00

    Seven Zhou MSFT -

    Your above "workaround" is incredibly irresponsible - For MS Teams to even consider laying this very simple coded App "Fix" on the user is a Freshman's move. Do your jobs, people.

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    10+ people found this answer helpful.
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