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Hi there,
My teams status is constantly switching to "away" while I am working on my computer. This is very frustrating as my co-workers need to know when I am actually away or available.
Is there a manual override for this? It would be excellent to be able to set it as available so that my team knows they can reach my even if I am working on paper, or in this case if it has switched itself to "away".
Thanks!
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have exactly the same issue, Teams shows the Away status although I am working on my computer with Teams active. We are now in March 2021. How come this item has still not been resolved? Very, very annoying.
Here's another decent one to vote up (currently around 650 votes):
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/40690777-away-status
As well as this older one (currently around 1,150 votes):
https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/41278342-teams-now-setting-my-status-to-away-after-10-min
I inadvertently solved the problem when I purchased a dell display link docking station. When hooked up to the docking station, with multiple monitors, razor keyboard, and a wireless mouse, it shows me as available around the clock. I am not sure why it works, but it certainly does.
I also just downloaded caffeine so that I can test it without it being hooked up to the docking station. I am using more than one laptop, and have a need to switch from time to time during the day and don't want to appear as if I am not working when the software that I need is on a utility laptop. As of this post, it has managed to keep me as available for the last 17 minutes. I can tell that it is working since I can view the minutes of away time for a co-worker going up every minute without me touching the laptop.
I am having the same issues.
Hi Microsoft Help:
I am having the same issue. My co workers & boss monitor presence at work based on my status. I have tried the updates & set my status message & minimized teams to my taskbar. None of these solutions are effective. With the current remote work from home that I do, it is imperative that there is a solution to this ASAP. Please advise when this will occur.